I cancelled VIP a couple of weeks ago and just learned I should have gone to Premium. Help !
Thanks.
Results 61 to 80 of 180
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02-20-2010, 01:02 PM #61Community Member
- Join Date
- Dec 2009
- Posts
- 15
VIP -> free
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02-20-2010, 08:39 PM #62Community Member
- Join Date
- Sep 2009
- Posts
- 1
help please
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02-21-2010, 07:46 PM #63Community Member
- Join Date
- Feb 2010
- Posts
- 1
Help please!
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02-22-2010, 12:02 PM #64Community Member
- Join Date
- Oct 2009
- Posts
- 3
I've never asked a beholder for his help...it would be extremely optimistic. But still... help please!
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02-22-2010, 12:06 PM #65Community Member
- Join Date
- Oct 2009
- Posts
- 3
help plz
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02-22-2010, 03:28 PM #66Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The beholder says that most of you should be all set now.
godelnw and psilos87, he doesn't think that you have the issue described in this sticky. Please contact the Account Management department for assistance.DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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02-23-2010, 12:25 AM #67Community Member
- Join Date
- Oct 2009
- Posts
- 1
Help Please!
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02-23-2010, 08:33 AM #68Community Member
- Join Date
- Oct 2009
- Posts
- 3
hello again...
my problem is that i have only 2 slots in my account and i have been vip member...
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02-23-2010, 05:51 PM #69Customer Service Representative
- Join Date
- Feb 2006
- Posts
- 269
Hello,
Fatewins and psilos87, you should both be all set now.
~SDMEnglish Support Portal
German Support Portal
French Support Portal
English Phone Support: 855-WBGAMES or (781) 407-4020
10am - 7pm (EST), 7 days a week
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02-23-2010, 08:38 PM #70Community Member
- Join Date
- Jul 2009
- Posts
- 1
please help
please help. After canceling my subscription my account went to free instead of premium
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02-24-2010, 01:24 AM #71Community Member
- Join Date
- Dec 2009
- Posts
- 3
help please
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02-24-2010, 06:02 AM #72Community Member
- Join Date
- Oct 2009
- Posts
- 3
it's me again!!i am still not a premium member, my account is free...
plz help
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02-24-2010, 06:31 AM #73Community Member
- Join Date
- Oct 2009
- Posts
- 0
Help Please!
Alll fixed many Thanks for a fast response!Last edited by Dumnomii; 02-24-2010 at 04:35 PM.
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02-24-2010, 01:30 PM #74Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
MansaMusa, ronocthephoenix and Dumnomii, you should be all set.
psilos87, please either post with the forum name associated with the account you use to play the game, or PM me the username that you use for the game, or contact the Account Management department for assistance.DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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02-24-2010, 04:13 PM #75Community Member
- Join Date
- Dec 2009
- Posts
- 1
Help please!
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02-24-2010, 06:14 PM #76Community Member
- Join Date
- Sep 2009
- Posts
- 3
you are absolutly right...i'm psilos87 and i i didn't notice earlier that i'm posting with psilos87...
sry for the trouble....
plz check this account....
amd thx for your time..
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02-24-2010, 07:47 PM #77Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
You should both be all set now. (psilos, the beholder assures me that it should work this time.)
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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02-24-2010, 08:09 PM #78Community Member
- Join Date
- Feb 2010
- Posts
- 2
would like to down grade to free account
I would like to down grade to a free acount. I gave biling information to get turbine points and was upgraded to primium acount as well. I do not wish to be charged monthly to play. free acount is all I wanted. I just bought some points not upgrade. please help.
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02-24-2010, 08:14 PM #79Community Member
- Join Date
- Sep 2009
- Posts
- 3
yes everything is ok now...
Originally Posted by Victorie
thx again for your patience with me because it was my mistake that i used wrong account to forum...
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02-26-2010, 12:07 AM #80Community Member
- Join Date
- Oct 2009
- Posts
- 235
Help, please.
Also, if possible, could you resolve the issue where there are two copies of one of my characters on my.ddo.com which prevents me from linking to him? I'd like to be able to see his stats online.
Thank you.
