Downgrade from VIP to Free, or Premium to Free (Instead of Premium)

[serkay]

help please

[Victorie]

Serkay, you should be all set now.

[velenia78]

help please!!!!!

[Victorie]

velenia78, you should be all set now too.

[velenia78]

thank you!!

[Edwinge]

Help please.

[Victorie]

Edwinge, you should be all set now.

[firetorn]

Help please, thank you

[Victorie]

Firetorn, the account associated with this forum name does not require this fix. If you have a different account that is affected, please PM me with that username, or post here with the associated forum account.

[Aristomenes]

Help me please!

[Victorie]

All set!

[DruidicRifleman]

I had a V.i.p. account i bough for one month to check it out it lapsed Was i supposed to say i wasn't going to buy another month to get premium i stopped playing for a few months cause of problems with the guild i was in?

[Victorie]

DruidicRifleman, if you're experiencing the issue that this post is about then you should now be all set.

If you are experiencing a different issue, please open a new thread, or contact the Account Management department. This thread is specifically for players who have downgraded from VIP and now have Free status instead of Premium like they should. Other issues should be posted in separate threads. I mention this again as more than one player has posted other issues in this sticky.

[kivimeez]

Help!

[Victorie]

All set.

[AlanMJones]

help please?

[nobly]

Please help me too?

[Bart_D]

help please

[Mdiego]

Good morning, I paid my vip yesterday and immediately went into the game when my account was again Free. The account is "<edit>" Please help me!

[Victorie]

AlanMJones, nobly and Bart_D, you should be all set now.

Mdiego, you should NEVER post your username for your security. The little beholder doesn't need it to help you anyway. However, you are not experiencing this issue. Please contact the Account Management department for assistance. In the future, please be sure that your issue relates to the thread you are posting in, or start a new thread.

To all players - please note that if non-related issues continue to be posted in this thread, it may be closed. We're at about 3 non-related posts within a week. I moved the others, but wanted to reiterate that this thread MUST remain on topic for us to be able to assist with it.