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  1. #1
    Community Member
    Join Date
    Sep 2009
    Posts
    441

    Default Can't add game card.... AGAIN!?

    So I quit the game and am coming back for the double turbine points, I had this issue and was fixed, I could see the add game card info, now a few months later I log on and I can't see the option.. again.. to add the **** game card, why was the option removed? And knowing how slow Turbine is I probably won't get double the turbine points =/..
    Last edited by DnD3; 01-17-2010 at 12:10 AM.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    If you're still having this issue, and you previously corresponded by email, respond to the last email you received if you can.

    You can also call, or submit a new ticket if need be.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member
    Join Date
    Sep 2009
    Posts
    441

    Default

    wow it Was fixed quickly(much faster than last time!), also gave me the points, props to turbine for their fast service and professionalism.

  4. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Glad to know you're all set. I'll pass along the feedback too.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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