I am trying to download DDO and the downloader gets stuck at 248.08 MB of 282.29MB and wont move any further. What causes this?
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Thread: Downloader Stuck
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01-15-2010, 11:55 AM #1Community Member
- Join Date
- Jun 2007
- Posts
- 1
Downloader Stuck
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01-15-2010, 07:36 PM #2Customer Service Representative
- Join Date
- Mar 2008
- Posts
- 87
Give the steps here a test, if it keeps up though open a support request if you haven't yet.
Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
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01-20-2010, 10:49 PM #3Community Member
- Join Date
- Sep 2009
- Posts
- 0
Not having much luck with the downloader either, it's been stuck on wilderness 152.42/152.67mb for over 2 hours.. yet it says i'm still downloading @ 1-2mb/s.. Nothing like wasting my bandwidth.
Edit: Paused/resume isn't changing anything, i've also closed and restarted a few times(pc too). Guess I should of just did the full dl in the first place.. this part-by-part downloader seemed like a bad idea to begin with, things just risk getting corrupt and that's probably what happened >.<"Last edited by just2duh; 01-20-2010 at 11:04 PM.
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