Ok so I really want to play DDO for free I got the dowload to work for the first time. BUT!
When I Login it says this [ The username entered does not ahve an active "DDO" subscription. please try another username.] Can anyone tell me how to fix this?
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Thread: Can't Play
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01-14-2010, 05:57 PM #1Community Member
- Join Date
- Sep 2009
- Posts
- 1
Can't Play
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01-15-2010, 12:51 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
Your forum username and game username are different. You should log into the game with the username and password you created for the Account Management website. If you're not sure what this is, you can contact the Account Management department for assistance.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
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