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  1. 01-14-2010, 02:52 PM #1
    skarwolf
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    Default Was VIP now F2P but I never changed anything

    Logged in today a few minutes ago and its telling me I'm not VIP (when I was) and I have to buy monk and warforged which I've already earned from being a VIP. Whats going on ?
    You are not a beautiful and unique snowflake. You are the same decaying organic matter as everyone else, and we are all part of the same compost pile. ~Chuck Palahniuk, Fight Club, Chapter 17
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  2. 01-14-2010, 03:01 PM #2
    Reverand
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    If you were ViP and downgraded to F2P... you loose all the benefits of ViP. You need to buy all non free content, non free races and non free classes.

    Basically, if you downgrade... you become a Premium Free2Play account. The only thing you get that andy joe free player just starting doesn't get is...

    4 character slots.
    Chat and Auction restrictions lifted.

    Everything else you have to pay for... And here's the kicker.. if you buy it all and go back to ViP... you dont get any credit... but if you go back and forth.. once you buy content its your on all servers forever.

    Ofcoarse you can always unlock a few things with favor... that hasnt changed.
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  3. 01-14-2010, 03:04 PM #3
    Reverand
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    I just reread your post...

    Are you saying you ARE a Vip, but its saying your F2P?

    If thats the case maybe there is a billing issue. CC Expired or something.
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  4. 01-14-2010, 03:12 PM #4
    skarwolf
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    I figured it out. I forgot to update my CC the old one had expired.
    You are not a beautiful and unique snowflake. You are the same decaying organic matter as everyone else, and we are all part of the same compost pile. ~Chuck Palahniuk, Fight Club, Chapter 17
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  5. 01-15-2010, 12:51 PM #5
    Victorie
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    Glad to know you're all set!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

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