Att Dev's: its to easy for kids to buy Points,

[deadmanet]

As my thought on this matter has pretty much been stated by multiple posters, I am just going to say:

/signed

Yes, I am a parent, and yes it is ultimately our responsibility, but all the OP is asking, is for something to help enforce the rules. It's even been suggested to have an option to turn said help off, so you can just *click click* woot! another shrine! So, it will not affect your gameplay.

Partially on topic:
I myself, as an adult, do not like my CC info stored in the game and would like to be able to remove it.

[cdemeritt]

Interesting...

first /signed.

2nd...
This is not about good kids or good parenting. Almost every TV/ Cable company provides channel lockouts for parents... Does this mean parents are not doing their jobs in policing their kids viewing habits?

As a former online merchant, any online merchant (or any merchant) who accepts credit cards is foolish not to put controls to protect themselves from fraud or unauthorized usage. I can't see any store clerk accepting a CC from a 12 year old who has $100 worth of junk food and other kid stuff, without checking to see if a parent is around.... US banking rules and laws Trump Turbines EULA. Turbine is putting itself at risk by not looking into this and adding Password or such optional feature to block unauthorized transactions, and as pointed out, the EULA will not protect them in a court of law. Unauthorized charges that get "charged back" to Turbine can lead to fines and/or termination of Turbines agreement with the Credit Card Processing company (unlikely, but it was in my contract with my CC processing bank).

This is more About Turbine Covering it's own A** than it is about this one case.... of course Turbine hasn't done too much about it in the last couple months that it has been reported, so they obviously don't think it is too much of a issue....

[Tin_Dragon]

Signed.

Don't have kids but almost every MMO is developing parental controls.

For the time being you could have redefined their key for opening the store to something ridiculous.

Till they log back in and it AUTO DEFAULTS, back to ctrl-s.

[Missing_Minds]

This is more About Turbine Covering it's own A** than it is about this one case.... of course Turbine hasn't done too much about it in the last couple months that it has been reported, so they obviously don't think it is too much of a issue....

In one aspect they are. For each purchase that is made from the store, the email address stored for the account is sent a 'thank you' for the purchase. This is one manner (after the fact) that can be used to keep track of things. (Note, I never once said anything about children. It won't always be children doing this. It could very well someone that was upset with you off and hacked your account.)

Now I've been thinking about this rather than have this useless debate stating that kids have disorders/deficiencies, EULAs, and how CC works. You know, something constructive.

Here is my suggestion (and I think it would be fairly simple to do, but I don't know database's so I don't know for fact.)

1. The only change to the DDO Store is this. "Remove Point Purchases." This is the only thing that really takes $$$$. (while at it, as a fail safe, make certain that the Store can not access any credit card info at all. ONLY how many DDO Points the account contains. You either have enough points or you do not.)

2. Make point purchases a Premium Service. They already stated that purchasing points moves a F2P account up to being marked as Premium Account so making it a Premium Service is logical. This service should be automated such to where it is near instantaneous or at least only take maybe 30 odd minutes to process. (I think the current system is what... 1 hour to get points in your account via favor?) Also by making it such a service, you make certain that the holder of the card is the one putting in the information, not someone in the game, whomever it may be. As points are account based and not server/character this should work out just fine.

[Zippo]

I hire people. I try to hire trustworthy people, but often you don't know just how trustworthy someone is until they have worked for you for a while. I mean you try but what is your "test" for trustworthiness? I guess my point is that the longer someone has worked for you the better a judge of their character you are.

Sorry to nitpick but this struck a cord with me.

The whole keeping honest people honest thing.

[Zippo]

To the people pointing fingers at the OP's kids as being undisciplined or not fit for DDO. Get over yourselves. Are you really so old that your forget being kids? It IS possible to be a "good kid" and break a rule.

The OP is not ranting, blaming Turbine or posting inappropriately. Rather he is making a reasonable request. Do you really get such a kick out of seeing your words on the screen? Take a pill. Go read a book, watch TV or have a nap--it is obvious you are taking your role as forum police a little too seriously.

[Zippo]

then obviously you dont quite "wear the pants in the house".

I wear the pants in my house and it doesn't change the fact that kids will be kids.

[Elation]

/signed would love to have my cc info not on or have the option to have it removed if not possible a simple pin code would work 4 digits would be fine and not hamper your play style to much unless you really suck!

[Aussieee]

This is kind of funny. I was in the same situation when my than 2,5 year old was playing Toontown. We canseled his account so he was playing for free. And all of a sudden he comes to me and look like he did something cause he started hugging me etc... I coudn't find what he did..... in few min I look at his PC just to find out that he purchased 6 months of subscription for the game. They woudn't refund our money and there were no options to take off the cc from the account..... So something to actually prevent that would be nice. I know my situation was with diferent game but I can see where he is coming from.

[Lorien_the_First_One]

Till they log back in and it AUTO DEFAULTS, back to ctrl-s.

And there is that big store icon that they can click without a shortcut too lol

[Dawn_Falcon]

Problem is still the same,

No it's not. You need to enter your paypal username and password every time.

[amethystdragon]

If Turbine will not give us the option to not have our cc info stored in the DDO store, then they should atleast make to where you have to type the security number from the back of your card in before you can finalize the transaction. This way they can be assured that the person who is wanting to make the transaction is holding the cc. Now if someone else has your cc or all the information off your cc, then you have bigger issues than this game to worrie about.

[TechNoFear]

1. The only change to the DDO Store is this. "Remove Point Purchases."

Easy to add this functionality;

Add an option to the account page; 'Allow TP Purchases' (default to 'yes').

Ensure that changing this option from 'No' to 'Yes' would require re-entry of the CC # or PAN (as a secondary security measure).

If this option on the account is set to 'No' the 'Buy Points' button is disabled in game. The game must read the account data to confirm the login, so this setting could be passed/returned after successful login (and used to modify the store's UI).

[cyanpill]

Partially on topic:
I myself, as an adult, do not like my CC info stored in the game and would like to be able to remove it.

Same here. Infact when I was playing WoW, I had a roommate who didn't have a credit card, so he was using my information... which was fine untill he moved out and tried to keep using my card. Luckily I was already changing my card info, but that could have turned ugly....

[Aiwendel]

Use paypal, that way they have to type in the password every time you add TP to the account.

[Lorien_the_First_One]

Use paypal, that way they have to type in the password every time you add TP to the account.

That would still prevent them from subscribing.

[Riorik]

It is to easy for kids to buy Points,

I agree. As a parent of a player, my instructions to my son were to never-ever-use these and to never-ever discuss buying stuff from the turbine store with anybody.

I shouldn't have to do this. It's a matter of priorities - and once we're talking about real money, it should be a priority for Turbine. I'm a little surprised it wasn't at the top of the list...unless they somehow think the worst thing that can happen is they (turbine) earn a little extra money.

Parent's don't think that way and one little bit of negative press goes much further than 5 little bits of positive.

[ChaelaAnne]

* Issue 1. The DDO Store "Get More" came after the fact that some of us had aggreed to these terms, so without making us Agree to them again and or after the fact in some states make them a void or modified contract without agreement. But I didn't start this post to argue my point . I just would like a Fix or add on to help protect there customers who have been with them from day 1

Actually, every time there is an update, I have to reagree to the EULA. I'm guessing it's the same for everyone.

[Memnir]

Look, there is more protection against accidentally deleting a character than there is charging money to a credit card. That seems a little goofy to me. I can't really argue with those who say it's more of a parental problem than Turbine's... in fact I agree with most of these folks. It's unfortunate that either the OP didn't put the fear of god into his kids about buying points - or that they didn't listen - but the matter of Turbine's responsibility in the matter is debatable. You are not supposed to let other people use your account - family members included. In my opinion, kids in particular. My kids each have their own F2P accounts for when they want to play - and they cannot use my account with the credit card hooked into it. While I trust my kids to be smart about things - kids will be kids. So, being proactive made a lot of sense to me...

But, adding a confirmation box with the account's password on it prior to charging the points would not be a bad thing. If only to stem off these complaints in the future.

[Letrii]

Look, there is more protection against accidentally deleting a character than there is charging money to a credit card. That seems a little goofy to me. I can't really argue with those who say it's more of a parental problem than Turbine's... in fact I agree with most of these folks. It's unfortunate that either the OP didn't put the fear of god into his kids about buying points - or that they didn't listen - but the matter of Turbine's responsibility in the matter is debatable. You are not supposed to let other people use your account - family members included. In my opinion, kids in particular. My kids each have their own F2P accounts for when they want to play - and they cannot use my account with the credit card hooked into it. While I trust my kids to be smart about things - kids will be kids. So, being proactive made a lot of sense to me...

But, adding a confirmation box with the account's password on it prior to charging the points would not be a bad thing. If only to stem off these complaints in the future.

Would need a separate password, I assume kids would have password to log in and play with the account.