Att Dev's: its to easy for kids to buy Points,

[Missing_Minds]

The op isn't asking for legalese. He's not saying he's not responsible. He's not saying his kids are angels.

He's asking for some account control tools to HELP safeguard against unwanted charges. FOCUS here and stop the tangents already. Such tools go beyond what a child may or may not do.

[cupajoe]

Irrelevant.

If you dont trust someone, You should NOT hire them.

I hire people. I try to hire trustworthy people, but often you don't know just how trustworthy someone is until they have worked for you for a while. I mean you try but what is your "test" for trustworthiness? I guess my point is that the longer someone has worked for you the better a judge of their character you are.

Sorry to nitpick but this struck a cord with me.

[Favis]

/signed
I really disliked the fact that the store just automatically uses my account's on file cc. Bare minimum it should require a little more input from the user than a mouse click, otherwise (as the OP found out the hard way) its just asking for abuse.

also /signed

[Shassa]

The op isn't asking for legalese. He's not saying he's not responsible. He's not saying his kids are angels.

He's asking for some account control tools to HELP safeguard against unwanted charges. FOCUS here and stop the tangents already. Such tools go beyond what a child may or may not do.

+1 and I'd like to say again, those who think that they can supervise their children into acting responsibly 100% of the time do not have experience in this matter.

[Clay]

To the people pointing fingers at the OP's kids as being undisciplined or not fit for DDO. Get over yourselves. Are you really so old that your forget being kids? It IS possible to be a "good kid" and break a rule.

The OP is not ranting, blaming Turbine or posting inappropriately. Rather he is making a reasonable request. Do you really get such a kick out of seeing your words on the screen? Take a pill. Go read a book, watch TV or have a nap--it is obvious you are taking your role as forum police a little too seriously.

[Hendrik]

No, that is not at all simple. Have you tried to use a pre-paid card? It's a lot of work! I hope you know what a 5009 error is, because I don't. As near as I can figure, Turbine doesn't like to accept subscriptions from a card with a limited cash value.


This is circular logic, which is invalid. The fact that Turbine currently uses those terms does absolutely nothing to support the idea that they should be using those terms.

The reality is that it is nearly perverse for an online merchant to lack an option to blank-out the stored password.

PS. Have you ever met a child? Do you know what a dorsal lateral prefrontal cortex is?

Don't like the EULA, complain to them.

Well, the game is for adults, those over 18. The ones that are legally able to make there own decisions. Clearly worded they are not responsible for someone's minor children, the parent/guardian is.

As an adult/parent, I would be a little smarter to allow access to an online gaming store to a child without supervision.

[Kreaper]

To the people pointing fingers at the OP's kids as being undisciplined or not fit for DDO. Get over yourselves. Are you really so old that your forget being kids? It IS possible to be a "good kid" and break a rule.

Seriously guys, no child is perfect. You can raise them to be good people, but you can't make their choices for them. Kids will be kids and teens will be the cause of gray hair and pattern baldness. That's just the way it is. You know, there IS a reason the Bible mentions the birth of Jesus and then skips to his adulthood. NO child is perfect.

One more thing, go back and read Shassa's last post again.

[Kreaper]

Well, the game is for adults, those over 18.

No, the game is rated for teens.

[Lorien_the_First_One]

You hire people you dont trust?

No. But I don't trust anyone I hire fully. I am a Certified Fraud Examiner, a Certified Internal Auditor, and a bunch of other alphabet soup. I spent a number of years designing and monitoring controls and I also spend several years investigating "trusted" employees who in a moment of weakness acted in the absence of controls. That includes having people arrested and appearing as an expert witness in court. In my experience you are much more likely to have someone you trust steal from you because that's when you let your guard down. I can't recall a single fraud case I investigated where their manager wasn't shocked and in disbelief when I made the accusation. They always assured me that I was wrong, 100% of the time, "that person wouldn't do that". Accounting controls are put in place because humans are less likely to do stupid things when controls are in place, more so for kids who are more prone to bad choices.

[dredre9987]

They are of an apporved age for the game. but they are not adults.

They were told no and have had there accounts closed, but the are KIDS....

then obviously you dont quite "wear the pants in the house".

[Hendrik]

* Issue 1. The DDO Store "Get More" came after the fact that some of us had aggreed to these terms, so without making us Agree to them again and or after the fact in some states make them a void or modified contract without agreement. But I didn't start this post to argue my point . I just would like a Fix or add on to help protect there customers who have been with them from day 1

You agree each time you or your kids log in.

Best bet is to try pre-paid cards.

http://www.paybycash.com/ddo/codelist.php

[Lorien_the_First_One]

Turbine -- If you do add more hoops and hurdles for people to jump thru in order to use the DDO store, please make them an option that you can turn off.

Yup, ideally it should be an optional password and/or an option to not save your credit card (the latter is the better option in many ways as it addresess other security and privacy issues as well).

[Aspenor]

Don't like the EULA, complain to them.

Well, the game is for adults, those over 18. The ones that are legally able to make there own decisions. Clearly worded they are not responsible for someone's minor children, the parent/guardian is.

Turbine's EULA doesn't mean jack when the credit card company revokes payment. Additionally, just because the EULA is there doesn't make this an unreasonable request. How you can't see that is beyond stupid. How about a pom-pom?

As an adult/parent, I would be a little smarter to allow access to an online gaming store to a child without supervision.

You obviously aren't an adult/parent.

[Mercury99]

Don't like the EULA, complain to them.

Well, the game is for adults, those over 18. The ones that are legally able to make there own decisions. Clearly worded they are not responsible for someone's minor children, the parent/guardian is.

As an adult/parent, I would be a little smarter to allow access to an online gaming store to a child without supervision.

The problem is you either leave you kid as pure FTP or you lock in a creditcard in the store. There is NO option to remove the credit card information. A simple check box in the store that one could click to give the option of saving or not saving the card would be FANTASTIC and remove this complication.

I set up my son my wife and myself on this game, but because of this problem we have gotten him any points for the game because I do not feel safe giving him free access to spend as much as he wants whenever he wants on my credit card.

Yes I am aware of prepaid cards and that is the option I am probably going to use, but it would be MUCH simpler if there was simply a way to NOT save the CC info in the DDO store.

As far as supervision, as a parent, I can not imagine anyone sitting over their kids shoulder for the entire time they are online playing watching everything they do, so yeah they are gonna have "Unsupervised time" I do make periodic drop ins on him while hes playing to check what hes doing, but I have other things to do.

[Lorien_the_First_One]

The problem is you either leave you kid as pure FTP or you lock in a creditcard in the store. There is NO option to remove the credit card information. A simple check box in the store that one could click to give the option of saving or not saving the card would be FANTASTIC and remove this complication.

I set up my son my wife and myself on this game, but because of this problem we have gotten him any points for the game because I do not feel safe giving him free access to spend as much as he wants whenever he wants on my credit card. .

This is a great point. Without proper controls there will be lots of kids and teens running around on free accounts that would otherwise have subs or premium accounts. The lack of controls will definately cost Turbine money.

[BitkaCK2]

Snip...
You know, there IS a reason the Bible mentions the birth of Jesus and then skips to his adulthood. NO child is perfect.
...

+1 rep this made me laugh.

[Hendrik]

The problem is you either leave you kid as pure FTP or you lock in a creditcard in the store. There is NO option to remove the credit card information. A simple check box in the store that one could click to give the option of saving or not saving the card would be FANTASTIC and remove this complication.

I set up my son my wife and myself on this game, but because of this problem we have gotten him any points for the game because I do not feel safe giving him free access to spend as much as he wants whenever he wants on my credit card.

Yes I am aware of prepaid cards and that is the option I am probably going to use, but it would be MUCH simpler if there was simply a way to NOT save the CC info in the DDO store.

As far as supervision, as a parent, I can not imagine anyone sitting over their kids shoulder for the entire time they are online playing watching everything they do, so yeah they are gonna have "Unsupervised time" I do make periodic drop ins on him while hes playing to check what hes doing, but I have other things to do.

This is the guy you wanna talk to;

http://forums.ddo.com/member.php?u=303818


Express your concerns to him/her and they might be able to help or at least give you options.

[Hokiewa]

As much as I love an arguement, the OP is simply asking for a tool to change this. I think pounding on him, when it's clear he's paying for 5 subs, or was, is a little odd. This is the suggestion forum, and he's clearly not pointing the blame at Turbine. He's simply suggesting a change, and I believe a simple warranted one. Improving the mechanics of the E-store is simply smart business. I would guess that if a safeguard was put into place, then the OP would likely at some point (when grounding/punishment/grovelling is over) re-sub his kids.

[calvinklien]

You know, there IS a reason the Bible mentions the birth of Jesus and then skips to his adulthood. NO child is perfect.

lol. except that one time he went missing when he was 12 or so and later his parents found him in the temple preaching. i assume he didn't get their permission to go, which proves your point Kreaper!

it boils down to math though. what incentive is there for turbine? they crunch the #'s (and probably already have)

If they loose X amount of VIP's (for lack of parental control) but earned Y dollars vs. gaining Z amount of VIP's due to nice parental controls and earning... oh you get my point. just think Ford Pinto.

i imagine turbine would take their sweet time on this one and i agree a prepaid cc seems the way to go and when your kids run out of points, tough dookie for them, no more tomes and hot pink hair!

[Blackbird]

( I point this out after I see $100.00 taken from my account.

A little off topic but I am REALLY curious what they spent that many points on if they are VIP (i.e. since they wouldn't be buying adventure packs). I don't know if I could find enough stuff to buy for that many points. I mean, I could TRY but I would be really trying.