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  1. #1
    Community Member
    Join Date
    Sep 2009
    Posts
    13

    Exclamation Turbine Points via Paypal

    I just want to know where is the option to buy turbine points via paypal, i just cant see it anywhere... =/
    Some help please? xD

  2. #2
    Community Member DragonDrago77's Avatar
    Join Date
    Oct 2009
    Posts
    63

    Default

    When you buy ddo points, you will go to a page that says either checkout or pay with paypal on the bottom right.

  3. #3
    Community Member
    Join Date
    Sep 2009
    Posts
    13

    Exclamation

    The problem is i dont see where to buy them.

  4. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    While logged into the game, open the store and click the "Get More" button. You can then add PayPal (if you haven't already) and buy Store Points.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  5. #5
    Community Member
    Join Date
    Sep 2009
    Posts
    0

    Default

    I am having a problem with buying points with pay pal too. I found the pay pal button just fine. I have 20 dollars a friend sent me in my account. When I try to buy the 19.50 USD pack it says I have insufficiant funds. What gives with that? Is there a hidden tax your not showing?

  6. #6
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    We do not charge tax for points purchases. For anything that we do charge tax (generally this only is purchases of upgrades via the Account Management page) we do note that tax will be charged. However, please note that all points purchases are in US Dollars. If you have $20.00 in a different currency, the exchange may not equal $19.50 USD.

    You would need to contact PayPal directly about the funds and availability. We're not able to see what you have available on the account, or when funds clear.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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