Windows 7 Crashes

[Ferdinand_Black]

I get seemingly random crashes in DDO. They usually happen within ten minutes, but I've gone over an hour before getting one as well. I'm running windows 7 64 bit Ultimate edition.

The error message: dndclient has stopped working. A problem caused the problem to stop working correctly. Windows will close the program and notify you if a solution is available.

This happen regardless of what compatibility mode, if any, that I use.

Any solutions?

Edit: Forgot to post a Dxdiag.

------------------
System Information
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Time of this report: 12/11/2009, 16:57:24
Machine name: TIM-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
System Model: TPower N750
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (2 CPUs), ~3.2GHz
Memory: 2048MB RAM
Available OS Memory: 2048MB RAM
Page File: 986MB used, 3107MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
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Card name: NVIDIA GeForce 8800 GS
Manufacturer: NVIDIA
Chip type: GeForce 8800 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0606&SUBSYS_C8513842&REV_A2
Display Memory: 1139 MB
Dedicated Memory: 371 MB
Shared Memory: 767 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: AL2223W
Monitor Id: ACRAD84
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9562 (English)
Driver Version: 8.17.11.9562
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/20/2009 21:34:54, 11775080 bytes
WHQL Logo'd: n/a

[Ferdinand_Black]

I did a full reinstall, and the problem is still there. Only change is that it crashes to the launcher/update window instead of closing everything.

[dasungeheuer]

Win7 64-bit and DDO can get along well. You're not encountering a general incompatibility between the two. You don't need any compatibility settings, either, although "Disable desktop composition" can help DDO start up more successfully because it won't lose focus to the "Aero disabled" popup.

You say you have an 8800GS. Your issue could be a different symptom on the same underlying issue several people have seen: Factory-overclocked NVidia cards that are getting a little older having issues with DDO. See also http://forums.ddo.com/showthread.php?t=211193

Reference clock for the 8800GS is a bit confused online. I've seen 550 core 1600 memory (keep shaders locked to core), and 500 core 1400 memory cited. Play with speeds some to see whether your issue is related to a factory overclock / aging card at all.

DDO, BTW, is harder on graphics cards than any other game I've tried. On my husband's PC, we just finished some cooling improvements after DDO sent his GPU to 108(!) degrees C. It hadn't gone above 85 C on other games.

[Ferdinand_Black]

Doesn't seem to be overclocked at all.

Core is 550, shader, which I have linked, is 1375, and memory is 800.

[dasungeheuer]

Not an overclock issue then. Temperature? How high is that when it crashes?

Might be driver-related, too - I'm on a guessing spree here.

[Ferdinand_Black]

Updated my drivers off of the nvidia website and it still crashes.

I don't know how I'd check temperature, but wouldn't an overheat crash the entire computer?