Results 1 to 2 of 2
  1. #1
    Community Member
    Join Date
    Nov 2009
    Posts
    6

    Default Cannot become VIP

    Hello, first apologize for my english, because am from Czech republic. I have several problems with this super game.
    I downoad this game before 2 weeks, play it and i want be a VIP member. But. Before six month i purchazed in one shop magazin with this game. In this game is product key, but this is not function. I dont install game from DVD, rather downloading complete game with all patches, updates etc. Second, in menu from where are you from is only United states, mexico and canada. Is chance become VIP? Or must be only premium memeber? THX

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    They key from the magazine may be for the European version, run by Codemasters. That key won't work with the US servers.

    Please see this post for info about adding your card and upgrading to VIP. If you aren't able to do any of the work arounds described there, you can call or fax your card details.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload