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  1. #1
    Community Member Nahaha12's Avatar
    Join Date
    Apr 2009
    Posts
    6

    Exclamation HELP! why have i not being geting my free turbine points.

    Hello and help
    i am a VIP and i have notest that u are giveing out 1000 points. i looked and still have not got the free turbine points (even throw my last mouth as gone past) whats happing. and i think that i didnt get last mouths eather. please help.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    I apologize, but we can't assist with account specific issues via the forums. Please contact the Account Management department for assistance.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Hall of Famer
    2016 DDO Players Council
    Impaqt's Avatar
    Join Date
    May 2006
    Posts
    4,142

    Default

    In General though, the Promo is Running NOV 19th to JAN 18th.

    You get your bonus Points on your Renewal Date.

    Its quite possible that many folks (Myself Included) have not gotten any bonus points yet due to having an early month renewal date.
    °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸A R C H A N G E L S °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸
    Thelanis

    Alandael ~ Allendale ~ iForged ~ Roba ~ Sylon ~ Pokah ~ Keyanu ~ Wreckoning
    Quote Originally Posted by Severlin View Post
    We don't envision starting players with Starter Gear and zero knowledge playing on Hard or Elite.
    Sev~

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