i haven't played since the game was a 10 day trial so i thought i'd come back and use this character but turbine says thumpr and my password is wrong.
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11-27-2009, 01:16 AM #1Community Member
- Join Date
- Jan 2009
- Posts
- 1
Why won't turbine recognize my name?
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11-27-2009, 12:19 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
It is possible that that your username and password combination is not correct. Please note that your Forum login and your game/Account Management login are different. For more help finding your old account, I recommend contacting the Account Management department.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
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