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  1. #1
    Community Member
    Join Date
    Nov 2009
    Posts
    52

    Unhappy Unable to connect to World Queue. Please try again. Error 5000

    After installing the game last night, the Launcher screen came up, had me agree to a License/User Agreement, ran some updates, and then presented me with a list of Worlds (servers?) that I can play in. All of the worlds had a green check mark. After trying all of them multiple times (unsuccessfully), I went to the Support Forum to see what the problem may be. I couldn't find any information on outtages, so I ruled that out. I followed suggestions for creating Firewall exceptions, but that didn't work. I even tried turning my firewall off & that didn't work either.

    One suggestion that I read instructed me to open the Task Manager and hit the "End Process" button for the TurbineLauncher.exe. When I did this, the screen with the list of worlds disappeared (If that screen isn't the Turbine Launcher itself, it must somehow be tied to it). I launch the game by double-clicking on the DDO Unlimited icon/shortcut that's saved on my desktop, and the screen that runs the updates & allows me to choose from the worlds comes up after a screen w/ a Monk. Am I doing something wrong when launching the game? Is something not loading that should load?

    Does anyone have other suggestions for me? I'm using a Linksys Wireless G wireless router & my computer specs meet all of the minimum requirements for playing the game.

    Code:
    ------------------
    Here's my system information from the dxdiag:
    ------------------
    Time of this report: 11/24/2009, 19:30:15
       Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.090804-1412)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
           System Model: Dimension 8300               
                   BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
              Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
                 Memory: 1022MB RAM
              Page File: 552MB used, 1912MB available
            Windows Dir: C:\WINDOWS
        DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
         DxDiag Version: 5.03.2600.2180 32bit Unicode
    
    ---------------
    Display Devices
    ---------------
            Card name: RADEON 9000 SERIES
         Manufacturer: ATI Technologies Inc.
            Chip type: RADEON 9000 Series AGP (0x4966)
             DAC type: Internal DAC(400MHz)
           Device Key: Enum\PCI\VEN_1002&DEV_4966&SUBSYS_20021002&REV_01
       Display Memory: 64.0 MB
         Current Mode: 1024 x 768 (32 bit) (85Hz)
              Monitor: Plug and Play Monitor
      Monitor Max Res: 1600,1200
          Driver Name: ati2dvag.dll
       Driver Version: 6.14.0010.6614 (English)
          DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
     Driver Date/Size: 5/3/2006 10:51:00, 258048 bytes
    Thanks!
    Last edited by s1gmach198; 11-24-2009 at 08:38 PM.

  2. #2
    Community Member
    Join Date
    Nov 2009
    Posts
    52

    Default

    I'd really like to play DDO, but can't without some help on this problem. Has anyone had this same problem? Do you need more information from me in order to help diagnose the issue?

    Please help!

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