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  1. #1
    Community Member
    Join Date
    Nov 2009
    Posts
    1

    Default Downloader Timeout error

    I'm a newbie and I cannot download the client. The downloader starts downloading it, but an error message appears and it's says: Error reading URL
    The operation was interrupted because timeout

    Timeout or deadline. I'm hungarian, so sorry for my bad english.
    For now, what can I do with this? Please if some1 can tell me how can I fix this issue.
    Thanx the answers in advance!

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Try the steps here and the connection related ones here. if it keeps up though definitely opena support request.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Community Member
    Join Date
    Jan 2010
    Posts
    0

    Default

    im having the same problem. everytime i try to download the game using the turbine manager, it downloads the first segment and then gives me this error:

    Error reading url

    the operation has timed out

    i tried both link that were posted but they didnt really help me much.

    i have win 7 x64 if that helps any. im surprised more people arent having this problem.

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