Timer and Chest reset when servers crash

[Craap]

I understand why DM's cannot replace items that go missing in mail, or when they have to do a 5 minute or more server rollback, what I am suggesting, is that when this happens, instead of this response..

We apologize for any inconvenience a recent server crash may have caused you. Unfortunately the In-Game Support team is unable to grant, replace or restore any in-game content or quest progression that may have been affected by the server issue. - +Glandore+

that they reset raid timers and chests so we can grind for whatever it is we have lost, instead of just saying too bad you were at the raid chest and didn't loot it, wait three days.. or too bad you ransacked those chests then lost that mail, wait a week.

I think this would take the bad taste out of many subscribers mouths, when servers crash and/or when things are lost.

It is a simple courtesy to allow us to play again what we just played due to server problems. I don't think it is too much to ask.

[Turial]

Not a bad idea. It becomes a really nice thing when you consider people who just had their 20th raid run, picked the item they wanted, and then the roll back occurs stripping the item and leaving them with 20 more runs till they get a choice again.

Grated there maybe situations where that can lead to duplicate 20th run pulls occuring but it should be something they can sort out.

[Craap]

Not a bad idea. It becomes a really nice thing when you consider people who just had their 20th raid run, picked the item they wanted, and then the roll back occurs stripping the item and leaving them with 20 more runs till they get a choice again.

Grated there maybe situations where that can lead to duplicate 20th run pulls occuring but it should be something they can sort out.

Thanks for replying Turial. I think that the 20th run scenario is probably the worst case scenario. If that woulda happened to someone, and they had pulled that elusive plus 4 tome, or whatever, man.. brutal.

Regardless, I think there are always outcries for something to be addressed when the servers crash.

This resetting of timers and chests would, at the very least, give people a chance who had something happen, or as a bonus/ apology for those who didn't have anything happen.