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  1. #1
    Community Member
    Join Date
    Nov 2009
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    1

    Default Launcher error when i start up the Launcher

    I just downloaded and installed the standard version of DDO unlimited, but when after the installation when i start up the game with the launcher a small window pops out with lots of errors i think.
    System.Reflection.TargetInvocationException:Except ion has been thrown by the target of an invocation.
    System.ArgumentException: Font 'Tahoma' doesn't support style 'regular'.
    at system.drawning.font.initialize(fontfamily family, single emsize, fontstyle style, graphicsunit unit, byte gdicharset, boolean, gdiverticalfont)
    Theres a lottttt more but too lazy to type each one of them out :|
    Anybody know what the problem might be ;D?

  2. #2
    Community Member Hjolder's Avatar
    Join Date
    Jul 2009
    Posts
    6

    Default

    I get the exact same error here. I too have the standard version and I'm running Windows 7 (32bit).
    Any help is greatly appreciated.

  3. #3

    Default

    Can either of you post a screen cap of the error in question?

    Also which OS and bit version are you two running?

  4. #4
    Community Member Hjolder's Avatar
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    Jul 2009
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    6

    Default

    Here is the screenshot:



    I'm running a Windows 7 Enterprise 32 bit. Let me know if additional information is required.

  5. #5
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Give the steps in this article in the knowledge base article linked here a run through, if it keeps up though definitely open a support request.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  6. #6
    Community Member Hjolder's Avatar
    Join Date
    Jul 2009
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    6

    Default

    Thanks for giving me that link but it didn't help. I reinstalled .Net Framework 1.1 and the hotfix, but it didn't solve the issue (btw, the hotfix doesn't show up in the Add/Remove list - not sure if this is a problem). There's also no 'TurbineServices.config' file to be found (again, not sure if this is a problem).

    I've submitted a ticket and I hope this will be solved

  7. #7
    Community Member Hjolder's Avatar
    Join Date
    Jul 2009
    Posts
    6

    Default

    For some reason, the "Tahoma" font was missing. Now that I added it, I can play DDO. Thanks to the support for the quick reply.

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