I emailed support about a week/week and a half ago re. the fact that I have received no monthly points since we "went live". Got initial points then a few favor awards then nothing. What do I have to do to get the 500 points a month (including the ones already owed from 1st month after go live to now) I am paying for with my subscripton? I thought that was part of the package I am paying for as a VIP member. Why do we as players have to email/call support or post on forums to get what you told us was part of the package? Thats like going through the drive through and ordering your value meal then having to drive back, go in, and talk to a manager just to get your fries.

Anybody know how to fix this?