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  1. #1
    Community Member
    Join Date
    Sep 2009
    Posts
    11

    Exclamation 2nd account problems

    well, sorry if this is posted in the wrong spot. I have been looking for sometime why I can't do this.

    what I'm trying to do is I have two computer in my house and my friends come over sometimes and want to play but I don't like them using my account. so I download the game to my 2nd computer and try to get them an account but for some reason it is only show my first one. I can't seem to put a different account the other computer, we even use his email address and everything. I even uninstall and reinstalled it.

    well if someone could help me with this. it would be nice. all we are trying to do is play the game together but it seems that I can't get it to work.

    thanks for any info or help.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    You need to set up a different username for your friend here. Then be sure to use his new username to log into the game. Please note that the game will often remember the previous usernames that are entered, and you may have to override that autofill option. If you need help with that, please contact Tech support, or start a new thread in the Tech forum.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

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