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  1. #1
    Community Member
    Join Date
    Oct 2009
    Posts
    1

    Default Can't Create a New Character...

    Hello. Eveytime I try to type in a name for a new character, all that shows up in the box is a question mark (?) under which is a red underscore (_). Is this a OS problem? If not, can anyone here troubleshoot this? My thanks.

  2. #2
    Community Member
    Join Date
    Nov 2009
    Posts
    2

    Default

    bump

    I'm having exact same problem, please help

  3. #3
    Online Operations SIG's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default Which world

    What world(s) are having this issue?

  4. #4
    Community Member
    Join Date
    Nov 2009
    Posts
    2

    Default

    I've only tried Cannith and Orien so far. And um, holding the alt key sOrta fixes the problem.

  5. #5
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Is your keyboard set to anything besides "English - US"? (Control Panel > Keyboard)

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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