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  1. #1
    Community Member
    Join Date
    Oct 2009
    Posts
    1

    Question Product Key Invalid

    Hi, I´m from Spain and the last week I bought, from the UK, a D&D Online Box. When i tried to enter the code on my account page, it said that is invalid. What´s wrong? It´s because it´s an european game? Anyways, in the box can be readed "Turbine", so I supposed that the EU and the USA versions were the same. In addition, the box don´t say anything that the product key will be only valid for EU servers. I lost my money? I hope that the product can be changed for another valid.

  2. #2
    Customer Service Representative SDM's Avatar
    Join Date
    Feb 2006
    Posts
    269

    Default

    Unfortunately, the European and North American versions are not transferable.

    ~SDM
    English Support Portal
    German Support Portal
    French Support Portal

    English Phone Support: 855-WBGAMES or (781) 407-4020
    10am - 7pm (EST), 7 days a week

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