Greetings,
Whenever i try to enter the game with a character, the dndclient stops working and ctd.
never happend until i get the patch 1. anyone having this issue or has a hint as where i should look/do?
Regards,
Dar
Greetings,
Whenever i try to enter the game with a character, the dndclient stops working and ctd.
never happend until i get the patch 1. anyone having this issue or has a hint as where i should look/do?
Regards,
Dar
Post your dxdiag when you get a chance (how to steps are in the "how to get help.." sticky linked in my sig)
Also if you have "Turbine Download Manager" (TDM) installed try running the "Validate & Repair" from the right-click menu on the DDO ribbon at the bottom.
Lastly go into your "My Documents" (XP) or "Documents" (Vista/Win7) > "Dungeons and Dragons Online" folder and look for "Userpreferences.ini" and rename that to "OldUserpreferences.ini" and relaunch to test.
Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.