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  1. #1
    Community Member HumanJHawkins's Avatar
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    Oct 2006
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    1,076

    Default Need Point Accounting / Reports

    Though Turbine points are a virtual commodity, they are paid for with real $, and have real value. But currently there is no receipt that comes with purchase via VIP membership. I'm not sure if there is a receipt or not for other methods of purchace.

    There needs to be a link under "account" that gives a statement of incoming and outgoing points with dates and descriptions, etc. The current total is not sufficient for the consumer to be able to verify that everything which has been paid for has in fact been recieved.

    I believe this sort of thing is the bare minimum a consumer should expect from any account with recurring billing, etc.
    Sarlona - Nyr Dyv Raiders
    Bloodbath, Smasher · Sonnkral, Finisher · Sentient, Caster


  2. #2
    Customer Service Representative Victorie's Avatar
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    Aug 2008
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    154

    Default

    This is a great idea. You're not the first in this forum to mention it. I recommend re-posting in the Suggestion Forum, if someone else hasn't already. I'll also pass along this feedback.
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  3. #3
    Community Member HumanJHawkins's Avatar
    Join Date
    Oct 2006
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    1,076

    Default

    Quote Originally Posted by Victorie View Post
    This is a great idea. You're not the first in this forum to mention it. I recommend re-posting in the Suggestion Forum, if someone else hasn't already. I'll also pass along this feedback.
    Thanks, and done. Cheers!
    Sarlona - Nyr Dyv Raiders
    Bloodbath, Smasher · Sonnkral, Finisher · Sentient, Caster


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