Downgraded from VIP and i can only use 2 char slots

[Anichillus]

I read here on the forums that after you downgrade from VIP you should have some advantages over free account. I came to see that you have none. Please anyone list here the things you should benefit as a former vip member because i see no difference from a free user, absolutely none !

In case you're wondering, i liked the game, but not receiving the 500 vip turbine points made me do this. The game still looks interesting but the lack of decent support is giving a bad name to it.

[TehWaffles]

I'm having the same issue. My VIP ran out today and it only let me pick two character slots, not four.

Is there a way to fix this?

[Redsatyr]

I have run into this as well, submitted this already to turbine, but have not heard anything yet since I posted it a week ago. I know it can take some time and all, but I feel rather annoyed that I can't play four of my characters (I have 4 main characters I play), instead I can only access two. I'm also getting tired have having chat restrictions as well as Auctioneer restrictions, all of which I believe should be lifted once you go premium.

Is this a known issue? Or just a mistake that has happened more than a few times? Either way, I would like this resolved before I spend anymore money on this game.

[Victorie]

This isn't common, but can happen in some cases. If you experience this issue, please contact the Account Management department for assistance. Players who have successfully been a VIP member are supposed to have Premium access if they downgrade to Free. To see a comparison of the different levels of access, please visit http://www.ddo.com/vip