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  1. #21
    Community Member
    Join Date
    Sep 2009
    Posts
    11

    Default I got my points!

    I finally got my points! I had to call the turbine phone support number in order to get my points. It took 20-30mins of holding to speak with a custmer service representative. After talking to the representative I had my points within 5 minutes. If you use the turbine ticket system it will take 2-4weeks before you will get your points, even though it says 3-5 business days. I recommend you call 781-407-4020 and get your points immeadiately! The phone support has very weird hours, for instance they don't open till after 4:30pm EST wed-fri.

  2. #22
    Community Member Anton27's Avatar
    Join Date
    Jun 2006
    Posts
    268

    Default

    6 Weeks later I finally get the 500 points for my subscription date of Sept 15th, shesh.

    Still waiting on the 500 points for the October 15th billing hope it won't be at the end of November when I see them.
    When all is said and done, heros have come and gone, all that remains is the legend about a man.

    Server: Argonnessen
    Guild: Cerulean Knights
    Manof Legend (Fighter - Level 8)
    Manofone Legend (Claric - Level 11)
    Kneloth Legend (Barbarian - Level 6)
    Akbar Legend (Paladin - Level 8)
    Ecbatana Legend (Ranger - Level 11)
    Khaki Legend (Drow) (Bard - Level 1)

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