vista 64bit sp2 initilization problem. HELP!

[Artemis]

Hello all,

I just got a new computer running Vista home premium 64 bit. I have had it for a few days now and one of the first things i installed was DDO. It was running fine for a few days.

I then did a windows update which downloaded sp2 and I also installed norton internet security and updated drivers for my nvidia 260 graphics card.

Since then, it always hangs up right before updating and I get an "Update Initialization Error" . Details say "System.Exception: Unknown error (0xc0000005) (0xC0000005)" with an error code of 40001.

I have shut off all uac function in vista, i have tried running invoker, dnd/turbine launchers as admininstrators, i have re-installed ddo twice. I dndclient, invoker and launchers as "allowed" in norton.

Still, every time i go to launch the game, it hangs up in the same spot with the same message.


HELP!!

thanks in advance

[Artemis]

bump...

anyone have any ideas????

[Tarkafunk]

Just googled your issue, it looks like some people suggest that your firewall could be at fault. Check your Norton Internet Security settings and see if theres a list of programs that are allowed access. If there is, add DDO's .exe file to the list.

My personal suggestion would be to enable Windows built-in firewall (and router hardware firewall if there is one), and temporarily uninstall Norton to see if this changes anything.
On a personal side note, I never let Norton anywhere near my pc as their software causes more problems than they solve.


Another forum suggests resetting the Windows Winsock file:

1) Click Start , type cmd in the Start Search text box, and then press ENTER.
2) Type the following command, and then press ENTER:
3) netsh winsock reset
4) Restart the computer.

[Artemis]

thanks for your help. I have totally uninstalled norton and all the rest as suggested.

however, when i type in the command you suggested, i get this:

the requested operation requires elevation

any ideas?

[terrorance]

when you run CMD, left click on it and run it as admin.