Download keeps freezing/stalling

[Anisia]

I have ben trying to get DDO download for 3 days now. Out of the 4.some GB's I've only gotten to 1.99GB. Its taking forever! I selected standard download with regular graphics and it was supposed to be only approx. 4 hours to download. But 3 days and still going? Right now its stalled again. Its been at 1.99GB for about 6 hours now. Any ideas? I cant leave Korthos Island because it keeps saying "Content Downloading. Try again later". Please Help!

(I have no other applications running, no messengers or such and I have a very reliable and fast cable connection. Memory is not an issue as I have 500GB to store on, and RAM has also been upgraded months ago)

[TheSquirrelly]

Yeah I've been having this same problem for days as well. I also have high speed cable connection, 4 gb ram, and nothing else running. I'll keep looking to see if any other posts with answers.

[Mirthgar]

Try going into Turbine Download Managers (TDM) options menu (button in the upper left corner of the main TDM screen) and under "Network" verify the settings there are correct, and make a note of the port number, (for replacing later if needed) and manually change it to 9014 and click ok.

If it still doesn't improve, go back into options and try disabling the "Use Peer to Peer" option as another test.

[the_binary_man]

try turning off peer-to-peer download, that helped a lot when I first downloaded this.

[TheSquirrelly]

Thanks for the reply! I just got home from work and am trying your suggestions now.

For a little more info in the meantime: When I actually start the download process, it runs great, and is downloading at full speed. So it has a connection and getting the data. But then after a while it just drops to nothing (I don't know if this is sudden or if tapers off as I only notice that it has gone from 250 KB/s (my limit for it) to "< 1.00 KB/s"). At which point I either have to reboot, or I find if I go to the service manager and stop the service there (usually takes 2 or more tries to do that), then start the TDM again, it goes full speed again for a while. I'm wondering if maybe some sort of resource issue, like leaving open connections until it runs out, or a ram leak.

So that's where I am right now, but using the new port number. If that stops, I'll try disabling the P2P. And either way I'll give any updates here.

Thanks again!

[TheSquirrelly]

Well it stopped again, after about a 1/4 gig of downloading. About the same as it had been doing. Gonna try the non-p2p option now. (Though the TDM did lock up when I tried to save the change. But was able to kill and restart it, and saved the change no problem.) Will keep ya's updated.

[TheSquirrelly]

Well turning off P2P helped the connection. It stayed up around 300 KB/s for over 2 hours, before I stopped it. That being because the amount downloaded never went up. So I don't know what it was doing with all that data.

So to actually get anything downloaded, I'm forced to turn the P2P back on. But then I'm only getting it in 100-250 MB chunks until it stalls again. If I don't mess around with pausing, I find I can just 'exit' the TDM entirely, wait a while, then start it again, and it'll begin downloading once more. So I don't need to mess with the service manager at least.

This is definitely getting very frustrating. It's taking so long, and so much effort. Well off to bed, and try again tomorrow.

[TheSquirrelly]

Well still no better today. I went and submitted a ticket for help with it. But then that says it'll be 1 to 2 weeks for a reply. But at this point, that may still be faster than getting TDM to download it. :-(

Thanks though for those that did provide some suggestions. It did at least give me things to try.

[TheSquirrelly]

Well some good news! I gave up on TDM at 3.7 GB or so, and ran the Pando Media Booster version, and downloaded the full thing in like 3 hours. So I now have the full version downloaded, installed, and running!

I'll probably still need to figure out what's wrong with it for doing updates down the road, but for now I can ignore that. :-)

So for anyone else looking this up down the road. Try all the good tips given, but if all else fails, go Pando. :-)