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  1. #1
    Community Member
    Join Date
    Feb 2008
    Posts
    14

    Default Account marked as inactive

    I'm trying to log in and it say my account is marked as inactive, i though this "free to play" patch was up yet?

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    I apologize, but we are unable to assist with account specific issues via the forums. If you continue to experience this issue, please contact the Account Management department for assistance.

    Please note that you do need to log into the game with your username that you use for the Account Management page. Your forum login is separate.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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