2 accounts not available

[Aberthol]

Hi all, it appears that most people have now got over the access problems of this morning, but I'm still having issues.

I created an account on Sunday, and played on Monday no problem, until logging off for the server maintenance.

Today I tried to log in and, eventually, get the message:
"The username entered does not have an active "DDO" subscription. Please try another username."

I can't access my account on https://myaccount.turbine.com/ either. I get:
"The system was unable to retrieve your account information at this time. We apologize for the inconvenience. Please try again later. [err: 21001] "

So I thought balls to it, I was going to re-roll anyway, I'll just create a new account. After finding it wouldn't allow me to (email address already in use) I created a new account against an alternative email.

Now when I try to log in using that account it goes through all 5 retries before giving me a different error:
"An error occurred while trying to access the billing system. Please try again."

At https://myaccount.turbine.com/ for this new account I get a different error message:
"The system was unable to update your account at this time. We apologize for the inconvenience. Please try again. [err: -2] "


Any ideas / advice please?

[OneOfMany]

I'm experiencing the same.
I have an account, created yesterday, and now I am trying to access the game (first login, then).
But I have the same EM about the "billing system" and the same issue on the account manager webpage.
I have been trying for the last 30 minutes at least with no luck at all.
Any help would be appreciated.
Regs.

[kundalimon]

exact same here, error message about no access to billing, and cant get to account mgmnt, no idea wussup, can we get a response from a tech?

[chippen]

What more can I say? Same problem here as well.

"The username entered does not have an active "DDO" subscription. Please try another username."

[SynsDarkling]

What more can I say? Same problem here as well.

"The username entered does not have an active "DDO" subscription. Please try another username."

I have the same problem about the Username doesn't have a DDO subscription so yea this is odd