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  1. #1
    Community Member
    Join Date
    Sep 2006
    Posts
    3

    Default Login Server Error

    Whenever I try to log in, I get a "retrying 1,2,3,4,5" message and then this error: "the following web error occurred while trying to access "URL" The underlying connection was closed: An unexpected error occurred on a receive."

    Contents of log file C:\Documents and Settings\Administrator\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128979532648593750.log
    ---------------------------------------------------------------------
    Launcher execution begins: 9/20/2009 8:47:44 PM 9/20/2009 8:47:44 PM
    Command line: "C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe" -usetdm -fromtdm -invoker 9/20/2009 8:47:44 PM
    Administrator: True 9/20/2009 8:47:44 PM
    UAC enabled: False 9/20/2009 8:47:44 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons and Dragons Online - Eberron Unlimited_TurbineLauncher.exe" 9/20/2009 8:47:44 PM

    NHN: Initializing NHN authentication 9/20/2009 8:47:44 PM
    Read user settings file. 9/20/2009 8:47:44 PM
    Installed resources: 9/20/2009 8:47:44 PM
    en en English "Select a Language" 9/20/2009 8:47:44 PM
    9/20/2009 8:47:44 PM
    Target culture: "en-US" 9/20/2009 8:47:44 PM
    Looking for resources in "en-US" 9/20/2009 8:47:44 PM
    Looking for resources in "en-GB" 9/20/2009 8:47:44 PM
    Looking for resources in "en" 9/20/2009 8:47:44 PM
    Final resource culture: "en" 9/20/2009 8:47:44 PM
    9/20/2009 8:47:44 PM
    Resources library: 9/20/2009 8:47:44 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\en\TurbineLauncher.resources.dll 9/20/2009 8:47:44 PM
    FileVersion: 1.5.3461.20246 9/20/2009 8:47:44 PM
    AssemblyVersion: 1.5.3461.20246 9/20/2009 8:47:44 PM
    BuildTime: 6/23/2009 12:14:52 PM Pacific Daylight Time 9/20/2009 8:47:44 PM
    9/20/2009 8:47:44 PM
    ConfigurationSettings.AppSettings: 9/20/2009 8:47:44 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 9/20/2009 8:47:44 PM
    DataCenter.GameName=DDO 9/20/2009 8:47:44 PM
    DataCenter.DefaultCenter=DDO 9/20/2009 8:47:44 PM
    Product.DocumentFolder=Dungeons and Dragons Online 9/20/2009 8:47:44 PM
    Launcher.DocumentFolder=Launcher 9/20/2009 8:47:44 PM
    9/20/2009 8:47:44 PM
    Enter LoadPrivateFonts 9/20/2009 8:47:44 PM
    FontFamily "Masoch Dirach" loaded. 9/20/2009 8:47:44 PM
    Exit LoadPrivateFonts 9/20/2009 8:47:44 PM
    Trying to load splash screen from the local directory... 9/20/2009 8:47:44 PM
    No local splash screen image found. 9/20/2009 8:47:44 PM
    9/20/2009 8:47:45 PM
    --------------------------------------------------------------------------------------------------- 9/20/2009 8:47:45 PM
    System Information 9/20/2009 8:47:45 PM
    --------------------------------------------------------------------------------------------------- 9/20/2009 8:47:45 PM
    Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 3 9/20/2009 8:47:45 PM
    Language: English (United States) 9/20/2009 8:47:45 PM
    System Manufacturer: PCCHIPS 9/20/2009 8:47:45 PM
    System Model: P55G 9/20/2009 8:47:45 PM
    BIOS: Default System BIOS 9/20/2009 8:47:45 PM
    Processor: GenuineIntel x86 Family 6 Model 23 Stepping 7 (2.33GHz) 9/20/2009 8:47:45 PM
    Memory: 3327MB RAM 9/20/2009 8:47:45 PM
    Page File: 677MB used, 4539MB available 9/20/2009 8:47:45 PM
    Cipher strength: Min=40-bit, Max=128-bit 9/20/2009 8:47:45 PM
    .NET CLR version: 1.1.4322.2407 () 9/20/2009 8:47:45 PM
    Default Proxy Address: 9/20/2009 8:47:45 PM
    BypassProxyOnLocal: False 9/20/2009 8:47:45 PM
    BypassList: 9/20/2009 8:47:45 PM
    --------------------------------------------------------------------------------------------------- 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    Initialization status: "Logging module version data" 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    Assemblies: 9/20/2009 8:47:45 PM
    ModuleName: TurbineLauncher.exe 9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe 9/20/2009 8:47:45 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 9/20/2009 8:47:45 PM
    FileVersion: 1.5.0.24 9/20/2009 8:47:45 PM
    AssemblyVersion: 1.5.3461.20293 9/20/2009 8:47:45 PM
    BuildTime: 6/23/2009 12:16:26 PM Pacific Daylight Time 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\ControlLibrary.dll 9/20/2009 8:47:45 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 9/20/2009 8:47:45 PM
    FileVersion: 1.5.0.24 9/20/2009 8:47:45 PM
    AssemblyVersion: 1.5.3461.20240 9/20/2009 8:47:45 PM
    BuildTime: 6/23/2009 12:14:40 PM Pacific Daylight Time 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    Libraries: 9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\AxInterop.SHDocVw.dll 9/20/2009 8:47:45 PM
    FileVersion: 1.1.0.0 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.PatchWrapper.dll 9/20/2009 8:47:45 PM
    FileVersion: 1.0.0.0 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.SHDocVw.dll 9/20/2009 8:47:45 PM
    FileVersion: 1.1.0.0 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchClient.dll 9/20/2009 8:47:45 PM
    FileVersion: 01,05,02,08001 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper.dll 9/20/2009 8:47:45 PM
    FileVersion: 1, 5, 0, 15 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapperPS.dll 9/20/2009 8:47:45 PM
    FileVersion: 1, 5, 0, 15 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\SelfPatch.dll 9/20/2009 8:47:45 PM
    FileVersion: 01,05,02,08000 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TTEPatchClient.dll 9/20/2009 8:47:45 PM
    FileVersion: 1.7.5.3 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\zlib1T.dll 9/20/2009 8:47:45 PM
    FileVersion: 1.2.3 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    FileName: C:\WINDOWS\system32\schannel.dll 9/20/2009 8:47:45 PM
    FileVersion: 5.1.2600.5665 (xpsp_sp3_qfe.080828-1310) 9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    9/20/2009 8:47:45 PM
    Initialization status: "Constructing data center browser" 9/20/2009 8:47:45 PM
    Initialization status: "Constructing alert service" 9/20/2009 8:47:45 PM
    Initialization status: "Constructing configuration service" 9/20/2009 8:47:45 PM
    Initialization status: "Constructing authentication service" 9/20/2009 8:47:45 PM
    Initialization status: "Constructing update service" 9/20/2009 8:47:45 PM
    Initialization status: "Constructing UI manager" 9/20/2009 8:47:45 PM
    Initialization status: "Constructing phase engine" 9/20/2009 8:47:45 PM
    autoPatchTimer interval: 14400000 9/20/2009 8:47:45 PM
    Initialization status: "Getting data centers" 9/20/2009 8:47:45 PM
    Current Data Center: DDO 9/20/2009 8:47:46 PM
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:47:46 PM
    9/20/2009 8:47:46 PM
    World status servers: 9/20/2009 8:47:46 PM
    Sarlona @ http://status.turbine.com/serverinfo...74.201.103.201 9/20/2009 8:47:46 PM
    Khyber @ http://status.turbine.com/serverinfo...74.201.103.141 9/20/2009 8:47:46 PM
    Cannith @ http://status.turbine.com/serverinfo...=74.201.106.11 9/20/2009 8:47:46 PM
    Argonnessen @ http://status.turbine.com/serverinfo...74.201.103.161 9/20/2009 8:47:46 PM
    Ghallanda @ http://status.turbine.com/serverinfo...74.201.103.171 9/20/2009 8:47:46 PM
    Thelanis @ http://status.turbine.com/serverinfo...74.201.103.182 9/20/2009 8:47:46 PM
    9/20/2009 8:47:46 PM
    Initialization status: "Getting remote configuration" 9/20/2009 8:47:46 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 9/20/2009 8:47:46 PM
    Configuration.AppSettings: 9/20/2009 8:47:46 PM
    LauncherConfig.DateTime=09/18/09 12:00 PM 9/20/2009 8:47:46 PM
    LauncherConfig.RefreshFrequency=15 9/20/2009 8:47:46 PM
    GameName=DDO 9/20/2009 8:47:46 PM
    Patching.ProductCode=DDO 9/20/2009 8:47:46 PM
    GameClient.Filename=dndclient.exe 9/20/2009 8:47:46 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 9/20/2009 8:47:46 PM
    GameClient.ResetGraphicsArg= --safe 9/20/2009 8:47:46 PM
    GameClient.AlwaysPatchHighRes=true 9/20/2009 8:47:46 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 9/20/2009 8:47:46 PM
    GameClient.RequiredVersion=0 9/20/2009 8:47:46 PM
    GameClient.ForwardVersion=0 9/20/2009 8:47:46 PM
    URL.UpdateDownload=http://downloads.turbine.com 9/20/2009 8:47:46 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 9/20/2009 8:47:46 PM
    URL.Support=http://www.ddo.com/support/ 9/20/2009 8:47:46 PM
    URL.Home=http://www.ddo.com 9/20/2009 8:47:46 PM
    URL.Community=http://www.ddo.com 9/20/2009 8:47:46 PM
    URL.Account=https://myaccount.turbine.com 9/20/2009 8:47:46 PM
    URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 9/20/2009 8:47:46 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 9/20/2009 8:47:46 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 9/20/2009 8:47:46 PM
    Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 9/20/2009 8:47:46 PM
    Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 9/20/2009 8:47:46 PM
    Activate.Account.BuyNow=true 9/20/2009 8:47:46 PM
    Threshold.Account.DaysLeft=35 9/20/2009 8:47:46 PM
    Activate.Account.DaysLeft=true 9/20/2009 8:47:46 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 9/20/2009 8:47:46 PM
    Subscription.FreeToPlay=true 9/20/2009 8:47:46 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 9/20/2009 8:47:46 PM
    URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 9/20/2009 8:47:46 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 9/20/2009 8:47:46 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 9/20/2009 8:47:46 PM
    URL.LogoButton1=http://www.atari.com 9/20/2009 8:47:46 PM
    URL.LogoButton2=http://www.hasbro.com 9/20/2009 8:47:46 PM
    URL.LogoButton3=http://www.wizards.com 9/20/2009 8:47:46 PM
    URL.LogoButton4=http://www.turbine.com 9/20/2009 8:47:46 PM
    WorldUpdateRate=1 9/20/2009 8:47:46 PM
    PatchWindow=30 9/20/2009 8:47:46 PM
    PatchConnectRetryInterval=1 9/20/2009 8:47:46 PM
    DisablePatch=false 9/20/2009 8:47:46 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 9/20/2009 8:47:46 PM
    TrialTokenList=StormreachGuest 9/20/2009 8:47:46 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 9/20/2009 8:47:46 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 9/20/2009 8:47:46 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 9/20/2009 8:47:46 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 9/20/2009 8:47:46 PM
    WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php 9/20/2009 8:47:46 PM
    WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 9/20/2009 8:47:46 PM
    WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 9/20/2009 8:47:46 PM
    WorldQueue.Threshold.WaitTimeMultiplier=1.00 9/20/2009 8:47:46 PM
    WorldQueue.Threshold.Medium=300 9/20/2009 8:47:46 PM
    WorldQueue.Threshold.Long=900 9/20/2009 8:47:46 PM
    WorldQueue.PollTimer=15 9/20/2009 8:47:46 PM
    9/20/2009 8:47:46 PM
    Initialization status: "Getting alerts and news" 9/20/2009 8:47:46 PM
    9/20/2009 8:47:46 PM
    autoPatchTimer.Enabled = True 9/20/2009 8:47:46 PM
    Initialization status: "Opening main form" 9/20/2009 8:47:46 PM
    Transition to phase: UpdaterSelectControl 9/20/2009 8:47:48 PM
    Update Option: Local Applied Version undefined 9/20/2009 8:47:48 PM
    Transition to phase: PrereqInstallControl 9/20/2009 8:47:48 PM
    Pre-requisite software NOT specified. Skipping... 9/20/2009 8:47:48 PM
    PrereqInstall Phase: Continue 9/20/2009 8:47:48 PM
    Transition to phase: AuthenticationControl 9/20/2009 8:47:48 PM
    The last played world is Khyber 9/20/2009 8:47:48 PM
    19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
    queueNames: EFED4A8A-FF3A-44D4-9DD9-3F983CA43B0B;53336D2A-BE3F-4BA9-9324-11BFE432F716
    queueURLs: http://10.67.116.3:7080/LoginQueue;h...080/LoginQueue
    lastServed: 219584 nowServing: 219584 waitHint: 2.119
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:47:56 PM
    9/20/2009 8:47:56 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:47:56 PM
    9/20/2009 8:47:57 PM
    Username "CydeSwype" authenticated successfully 9/20/2009 8:47:57 PM
    9/20/2009 8:47:57 PM
    DDO Subscriptions: 9/20/2009 8:47:57 PM
    Game: ................ "DDO" 9/20/2009 8:47:57 PM
    Description: ......... "DDO Trial Subscription" 9/20/2009 8:47:57 PM
    Name: ................ "tw9kfqqzh2lzkl4977w7fdfyc" 9/20/2009 8:47:57 PM
    Status: .............. "Active" 9/20/2009 8:47:57 PM
    ProductTokens: ....... "StormreachGuest" 9/20/2009 8:47:57 PM
    CustomerServiceTokens: "" 9/20/2009 8:47:57 PM
    9/20/2009 8:47:57 PM
    Existing user object. 9/20/2009 8:47:57 PM
    Selected Subscription: 9/20/2009 8:47:57 PM
    Game: ................ "DDO" 9/20/2009 8:47:57 PM
    Description: ......... "DDO Trial Subscription" 9/20/2009 8:47:57 PM
    Name: ................ "tw9kfqqzh2lzkl4977w7fdfyc" 9/20/2009 8:47:57 PM
    Status: .............. "Active" 9/20/2009 8:47:57 PM
    ProductTokens: ....... "StormreachGuest" 9/20/2009 8:47:57 PM
    CustomerServiceTokens: "" 9/20/2009 8:47:57 PM
    9/20/2009 8:47:57 PM
    Transition to phase: WorldSelectControl 9/20/2009 8:47:57 PM
    Launcher.authenticator.Authenticated 9/20/2009 8:47:57 PM
    9/20/2009 8:47:57 PM
    World status update initiated 9/20/2009 8:47:57 PM
    9/20/2009 8:47:57 PM
    19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
    queueNames: EFED4A8A-FF3A-44D4-9DD9-3F983CA43B0B;53336D2A-BE3F-4BA9-9324-11BFE432F716
    queueURLs: http://10.67.116.3:7080/LoginQueue;h...080/LoginQueue
    lastServed: 219584 nowServing: 219584 waitHint: 2.119
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:47:58 PM
    9/20/2009 8:47:58 PM
    World selected: Khyber 9/20/2009 8:47:58 PM
    DisablePatch: Patch request ignored 9/20/2009 8:47:58 PM
    Transition to phase: TicketControl 9/20/2009 8:47:58 PM
    25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
    queueNames: EC9225DC-0910-4D9D-855C-1F490409EAEA;A807F3D3-2954-491C-9E96-4CFD1145E3EC
    queueURLs: http://10.67.112.19:7080/LoginQueue;...080/LoginQueue
    lastServed: 223057 nowServing: 223057 waitHint: 2.218
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:47:59 PM
    9/20/2009 8:47:59 PM
    11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
    queueNames: D66F453A-7D85-4FB8-8BCD-883DB2AD896E;7476D5F8-6069-4521-855D-5B85E55CC3BF
    queueURLs: http://10.67.116.13:7080/LoginQueue;...080/LoginQueue
    lastServed: 196206 nowServing: 196206 waitHint: 2.293
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:47:59 PM
    9/20/2009 8:47:59 PM
    24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
    queueNames: 38ED8D1A-1257-49FA-A9FD-9D33BF755E0B;D0F78A03-DFD3-4DEE-B027-DE8C631B1837
    queueURLs: http://10.67.116.46:7080/LoginQueue;...080/LoginQueue
    lastServed: 208511 nowServing: 208511 waitHint: 1.997
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:47:59 PM
    9/20/2009 8:47:59 PM
    15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
    queueNames: B3C256A1-8248-4D4F-9F36-1DC4844A1110;B21C7CD9-AD58-41C3-99AA-9C3E00996D86
    queueURLs: http://10.67.116.33:7080/LoginQueue;...080/LoginQueue
    lastServed: 201214 nowServing: 201214 waitHint: 2.288
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:47:59 PM
    9/20/2009 8:47:59 PM
    World status update complete 9/20/2009 8:47:59 PM
    9/20/2009 8:47:59 PM
    14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
    queueNames: A025110E-2D0B-4BFE-A82E-FF389910DFC4;AA2EE793-DE8C-4211-942F-4C70156A17C6
    queueURLs: http://10.67.116.23:7080/LoginQueue;...080/LoginQueue
    lastServed: 204599 nowServing: 204599 waitHint: 2.276
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 9/20/2009 8:48:00 PM
    9/20/2009 8:48:00 PM
    WorldQueue take a number from queue '53336D2A-BE3F-4BA9-9324-11BFE432F716' succeeded with hResult 0x00000000: 219602 in tier 0 (vs. 219582) of 219602 9/20/2009 8:48:00 PM
    Going to Next Phase with QueueName: "53336D2A-BE3F-4BA9-9324-11BFE432F716" and QueueURL: "http://10.67.116.2:7080/LoginQueue" 9/20/2009 8:48:00 PM
    Transition to phase: LaunchControl 9/20/2009 8:48:00 PM
    Beginning GLS Ticket refresh... 9/20/2009 8:48:01 PM
    Exception while refreshing GLS ticket: System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
    at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
    at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndRefreshTicket(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dRefreshGLSTicket(IAsyncResult ar) 9/20/2009 8:48:01 PM
    Try to start over and authenticate again... 9/20/2009 8:48:01 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:01 PM
    Transition to phase: AuthenticationControl 9/20/2009 8:48:02 PM
    The last played world is Khyber 9/20/2009 8:48:02 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:18 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:19 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:19 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:19 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:19 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:19 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:19 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:20 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:20 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:20 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:21 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:21 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:21 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:22 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:22 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:22 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:22 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:22 PM
    9/20/2009 8:48:22 PM
    *** Login Server Error 9/20/2009 8:48:22 PM
    9/20/2009 8:48:22 PM
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:22 PM
    9/20/2009 8:48:22 PM
    System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
    at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
    at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 9/20/2009 8:48:22 PM
    9/20/2009 8:48:22 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:27 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:28 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:28 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:28 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:28 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:28 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:28 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:29 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:29 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:29 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:30 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:30 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:30 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:30 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:30 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:30 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:31 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:31 PM
    9/20/2009 8:48:31 PM
    *** Login Server Error 9/20/2009 8:48:31 PM
    9/20/2009 8:48:31 PM
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:31 PM
    9/20/2009 8:48:31 PM
    System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
    at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
    at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 9/20/2009 8:48:31 PM
    9/20/2009 8:48:31 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:36 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:36 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:36 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:36 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:37 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:37 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:37 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:38 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:38 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:38 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:39 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:39 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:39 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:39 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:39 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:48:39 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:48:40 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:40 PM
    9/20/2009 8:48:40 PM
    *** Login Server Error 9/20/2009 8:48:40 PM
    9/20/2009 8:48:40 PM
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:48:40 PM
    9/20/2009 8:48:40 PM
    System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
    at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
    at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 9/20/2009 8:48:40 PM
    9/20/2009 8:48:40 PM
    WebBrowserControl.NavigateTo Exception: "Server execution failed" 9/20/2009 8:49:13 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:49:23 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:49:24 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:24 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:49:24 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:49:25 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:25 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:49:25 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:49:25 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:25 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:49:25 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:49:26 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:26 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:49:26 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:49:27 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:27 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:49:27 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:49:27 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:27 PM
    9/20/2009 8:49:27 PM
    *** Login Server Error 9/20/2009 8:49:27 PM
    9/20/2009 8:49:27 PM
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:49:27 PM
    9/20/2009 8:49:27 PM
    System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
    at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
    at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 9/20/2009 8:49:27 PM
    9/20/2009 8:49:27 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:55:20 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:55:20 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:20 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:55:20 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:55:21 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:21 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:55:21 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:55:22 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:22 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:55:22 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:55:23 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:23 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:55:23 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:55:23 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:23 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 9/20/2009 8:55:23 PM
    Launcher.authenticator.Status: Exception 9/20/2009 8:55:24 PM
    Launcher.authenticator.LastException: The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:24 PM
    9/20/2009 8:55:24 PM
    *** Login Server Error 9/20/2009 8:55:24 PM
    9/20/2009 8:55:24 PM
    The following web error occurred while trying to access
    "https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

    The underlying connection was closed: An unexpected error occurred on a receive. 9/20/2009 8:55:24 PM
    9/20/2009 8:55:24 PM
    System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
    at System.Web.Services.Protocols.WebClientAsyncResult .WaitForResponse()
    at System.Web.Services.Protocols.WebClientProtocol.En dSend(IAsyncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
    at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
    at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 9/20/2009 8:55:24 PM
    9/20/2009 8:55:24 PM
    ---------------------------------------------------------------------
    End of log file

  2. #2
    Community Member
    Join Date
    Sep 2006
    Posts
    3

    Default bump?

    bump!

    this has been happening to me for days. tried uninstalling and reinstalling. others sound like they may be having similar issues? to be clear, the first time i start up the client i get to the world selection screen, choose a world and hit "play." it then throws me back to the login screen. at that point it does the 1,2,3,4,5 retries and gives me the error above. it keeps doing this until i close the client and re-open it (at which point it lets me get to the world select again, taking me back to login screen after hitting "play."

  3. #3
    Community Member
    Join Date
    Oct 2009
    Posts
    1

    Default Log in error also

    I am suffering the exact same thing. I have tried opening ports, removed and reinstalled framework, allowed exceptions in my firewall, removed the game and did a complete new download and reinstallation. It still does the unexpected error.

    From the lack of response the original poster seems to be getting, it sounds like D&DO does not care about the free player base. If they haven't bothered to reply to the original poster by this time next week, I'll be deleting the game permanently and staying with Perfect World.

    Poor suport and a buggy, frustrating game, I don't think I'll be recommaending this game on the many forums I visit by this time next week. I had such high hopes for it, was looking forward to getting the rest of my D&D players to give it a go.

  4. 11-14-2009, 08:45 AM


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