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  1. #1
    Community Member sekopasa's Avatar
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    Sep 2009
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    Default How do i register my paypal account?

    How do i register my paypal account?

  2. #2
    Customer Service Representative Victorie's Avatar
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    Aug 2008
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    154

    Default

    You should be able to find an option in the Turbine Store to add PayPal as a payment method. You'll need to do this while logged into the game with a character.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member sekopasa's Avatar
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    Sep 2009
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    Default

    Ye i know, but this happens:

    We are sorry, we were unable to successfully process this transaction. Your Paypal account must be verified to successfully process this transaction. Please try another payment method. [Transaction Error 3]

  4. #4
    Community Member cardmj1's Avatar
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    Feb 2007
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    Default

    You may want to try contacting the Account Management Team

    Turbine Solutions Center
    Email Support/Premium Services
    Account Management Phone Support
    (781)407-4020
    2:00pm-8:45pm Monday-Tuesday
    4:00pm-8:45pm Wednesday-Friday

  5. #5
    Community Member sunkenfaith's Avatar
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    Mar 2009
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    160

    Default

    Well, you need to link your credit card to verify yourself. They will charge $3 to your card and then you just key in the transaction code. They will then refund your $3 back.

    Kristalyn | Fiyn | Xiyn
    I am rediscovering my love for D&D through this game. Please guide me along!

  6. #6
    Community Member sekopasa's Avatar
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    Sep 2009
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    Default

    Thanks alot, where should i do this transaction?

  7. #7
    Community Member
    Join Date
    Sep 2009
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    5

    Unhappy

    Could someone please direct me to the paypal option, I can't seem to find it anywhere. Closest thing I found was paybycash.com which doesn't like the UK. (In fact it seems I got the wrong end of the stick after reading this message: "We're sorry! Dungeons & Dragons Online: Stormreach has asked PayByCash not to accept payments from your country." I'm in England (UK for the geographically ********), what's so wrong with us that you've specifically told the site not to serve us? What the hell?!

    The turbine site seems unable to update my payment info with my credit card and the get unlimited access link on the account page gives me a form which only allows me to choose between the us, mexica and canada for my billing info.

    I just want to subscribe; please, help me give you my money!

    [getting error code [30005] and [-2] on the turbine site] - from further reading of this forum I suspect the only help I'm gonna get is to be asked to call the assistance line in America, which from the sounds of it will result in me being put on hold for 15mins to an hour. With the amount that's gonna cost me I could buy a second sub ffs.

    The account management and payment processing for this game is epically ****, it's like you don't want to make money.
    Last edited by Martyr01; 09-20-2009 at 12:09 PM.

  8. #8
    Community Member
    Join Date
    Sep 2009
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    5

    Default

    After some searching I've found a site called gamecard4sale.com which appears to sell time codes. However, it says they're us server only and I can't find anywhere where I would be able to enter a time code anyway, would it work and if so where?

    [Oh and I found the paypal option, which only appears for the bloody in game points store, from which I can't buy a sub. I also see that if I were to cave in, use my paypal to buy points then buy the game features I'd get with a full sub it'll work out far more expensive. Why the hell can I use paypal in the points store to get everything that would come with a sub but not on the web site to get an actual sub? Jesus.]
    Last edited by Martyr01; 09-20-2009 at 11:17 AM.

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