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  1. #1
    Community Member
    Join Date
    Aug 2008
    Posts
    3

    Default DDO Connection Failed: You Do Not Have The Current Version Of The Client Installed

    >>>This is a re-post of http://forums.ddo.com/showthread.php?t=192854<<<


    [[Every time I log in and the game starts to load (before the character selection screen) I get this message:

    "Game error

    Connection failed:
    You do not have the current version of the client installed"

    Here is a screen shot of the error message: http://i25.tinypic.com/64j706.jpg

    I've tried opening the Turbine Downloader, but it only states that the game is up to date

    screenshot of the Turbine Downloader: http://i32.tinypic.com/vsm1jl.jpg

    Do I have to manually update the game? (Like uninstalling it and reinstall it again?)]]

    I am having the same problem. I have tried running a validate and repair but I receive the same error. I cannot find anywhere to manually download and update DDO so I am stuck with the option of Uninstalling and reinstalling... This is a type of problem that will make me stop playing if it continues to happen so I hope this issue is resolved soon. It is clear from my research that many people have had this issue in the past and are continuing to experience it.

    PS- It doesn't have anything to do with the router because every person that has had the same issue has had a different router.

  2. #2
    Community Member
    Join Date
    Apr 2008
    Posts
    4

    Default

    I'm having the same exact problem.

  3. #3
    Foe of Gharet
    Join Date
    Jul 2008
    Posts
    0

    Default

    Please see this post for a resolution.

  4. #4
    Community Member
    Join Date
    Apr 2008
    Posts
    4

    Default

    Yeah I was just about to post saying that uninstalling the turbine download manager and reinstalling it worked.

  5. #5
    Community Member SolPiercer's Avatar
    Join Date
    Mar 2006
    Posts
    0

    Default

    Reinstalled TDM, but it seems to be forcing me to download entire 4GB game again. Did they change directories from /lamnia/ to /stormreach/, as a result from the beta testing? That is why non-VIP are not having the issue? Really frustrating, I set up a time to play with non-VIP friends then this happens to the "VIP".

    Okay, now it not only makes me download 4GB once, but looks like it is doing it again for some reason another 4GB wait, twice.

    I'll be waiting for the Turbine Coins apology!
    Last edited by SolPiercer; 09-18-2009 at 07:39 PM.

  6. #6
    Community Member
    Join Date
    Jun 2009
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    0

    Default

    Same problem here, and I doubt I'll download the game again if thats the solution. Loved it's ability to spend money when I want and not pay monthly, hope they fix this.

  7. #7
    Community Member mark_redfern's Avatar
    Join Date
    Jun 2006
    Posts
    5

    Default

    yeah i'm having the exact same issue... i'm validating and repairing right now.. i'll let you know how it goes...

  8. #8
    Community Member
    Join Date
    Jul 2009
    Posts
    3

    Default Fix the client issue

    I fixed by changing the shortcut to this below. I am using Windows Vista 64-bit it so you will not need (x86) if you are on XP or not on 64-bit.

    TARGET: "C:\Program Files (x86)\Turbine\DDO Unlimited\dndlauncher.exe"

    START IN: "C:\Program Files (x86)\Turbine\DDO Unlimited"

    My client works just fine now from the shortcut.

  9. #9
    Community Member mark_redfern's Avatar
    Join Date
    Jun 2006
    Posts
    5

    Default

    i run 64 bit vista also, and i have the correct paths in place..

  10. #10
    Community Member
    Join Date
    Mar 2010
    Posts
    1

    Question My account doesn't have the "current Client."

    Quote Originally Posted by Runawaii View Post
    >>>This is a re-post of http://forums.ddo.com/showthread.php?t=192854<<<


    [[Every time I log in and the game starts to load (before the character selection screen) I get this message:

    "Game error

    Connection failed:
    You do not have the current version of the client installed"

    Here is a screen shot of the error message: http://i25.tinypic.com/64j706.jpg

    I've tried opening the Turbine Downloader, but it only states that the game is up to date

    screenshot of the Turbine Downloader: http://i32.tinypic.com/vsm1jl.jpg

    Do I have to manually update the game? (Like uninstalling it and reinstall it again?)]]

    I am having the same problem. I have tried running a validate and repair but I receive the same error. I cannot find anywhere to manually download and update DDO so I am stuck with the option of Uninstalling and reinstalling... This is a type of problem that will make me stop playing if it continues to happen so I hope this issue is resolved soon. It is clear from my research that many people have had this issue in the past and are continuing to experience it.

    PS- It doesn't have anything to do with the router because every person that has had the same issue has had a different router.
    I have no idea what to do. It says I do not have the "current client but I have the up-to-date version. I've heard to uninstall then reinstall but that would be a waiste of my day. What do I do!?

  11. #11
    Community Member
    Join Date
    Apr 2010
    Posts
    1

    Default

    Tarrant:

    The link you posted doesn't work

    Try this link http://forums.ddo.com/showthread.php...version+client
    Last edited by Uhblivius; 04-05-2010 at 11:36 AM.

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