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  1. #1
    Community Member FalchionUK's Avatar
    Join Date
    Sep 2009
    Posts
    1

    Default Can't Install the Game

    Sorry if this has been posted somewhere before, But i've just downloaded the client and have tried re-downloading and re-installing several times, I'm running windows vista and the game installes ok except for right at the end an command box comes up and presents an error before dissapearing, then when I try and launch the game I get a launcher error box.. Any help would be great..
    Cheers


  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Depending on the error message it could be several things, if you can post the message contents or a screenshot that would be best.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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