Yesterday afternoon, I decided to make me "VIP". In the morning I loaded my visa card, then got home, I logged on Site: myaccount.turbine.com I clicked on "Get Unlimited Access" I have entered the card details, double-check.
It's been 2 days and I did not even VIPs and charged anything, I wanted to know what was wrong?
http://img411.imageshack.us/img411/8793/77035516.jpg
I asked a friend of mine who is now a VIP, and I said I did everything right that there should be a button update
Results 1 to 5 of 5
Thread: vip problem
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09-16-2009, 10:18 AM #1Community Member
- Join Date
- Jul 2009
- Posts
- 3
vip problem
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09-16-2009, 01:13 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
Updates made on the Account Management page can take up to 24 hours to show in-game. If you're still experiencing this issue, please contact the Account Management department for assistance.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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09-17-2009, 05:52 AM #3Community Member
- Join Date
- Jul 2009
- Posts
- 3
hours have passed and nothing ever 48 hours
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09-17-2009, 05:54 AM #4Community Member
- Join Date
- Dec 2008
- Posts
- 351
please contact the Account Management department for assistance.
Main: 18 Artificer, Thelanis
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09-17-2009, 07:19 AM #5Community Member
- Join Date
- Jul 2009
- Posts
- 3
Yesterday I contacted the Account Management department, hopefully solve the problem
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