After seeing the kinds of stuff bouncing around in the General and Advice chat channels since F2P became available, it is pretty clear that the Number 1 thing the devs can do to cut down on mass confusion and frustration is to link Aranticus' Templates for New Players directly on the Welcome Screen.
I know that undercuts you guys' premade character templates, but, in the end, all players will benefit, because fewer newbies will quit in frustration, and the characters they do create will be better and will fit in better with the rest of us.
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