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Thread: Account problem

  1. #1
    Community Member
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    Feb 2009
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    Default Account problem

    I did play D&D before I quit some time ago, now I would like to check it out again since it is free to play. My question is should I create new account with diferent name than my old one, or is it possible to download game first and than log in to my old account? Sorry if this is silly question but i am just a bit confused about it .

  2. #2
    Customer Service Representative Caergoth's Avatar
    Join Date
    Aug 2009
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    20

    Default

    Quote Originally Posted by Andy2879 View Post
    I did play D&D before I quit some time ago, now I would like to check it out again since it is free to play. My question is should I create new account with diferent name than my old one, or is it possible to download game first and than log in to my old account? Sorry if this is silly question but i am just a bit confused about it .
    You should be able to log into the game with your original account. If you have any problems doing so, contact Account Management.

  3. #3
    Community Member
    Join Date
    Feb 2009
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    Default

    Problem is that i cant find link to download the game. The only one that i see is the one that i have to creat new account. Thats why i am a bit confused. Should i install my old D&D first, and after that game will get upgrated to new D&D unlimited? Please advice.
    Last edited by Andy2879; 09-12-2009 at 04:52 PM.

  4. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
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    154

    Default

    You can download DDO from this site:

    http://www.ddo.com/ddosupport/download-ddo
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  5. #5
    Community Member
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    Feb 2009
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    Default

    Thank you kindly for help, that link solved my problem, I can play D&D now .

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