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  1. #1
    Community Member
    Join Date
    Aug 2009
    Posts
    5

    Default Blue Screen of Death when Playing.

    I don't know why, but when i'm playing i got the BSoD.
    Which could be the problem?

    Thanks for any replies.

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Post your dxdiag when you get a chance (how to steps are in the "how to get help.." sticky linked in my sig)

    Also if you have "Turbine Download Manager" (TDM) installed try running the "Validate & Repair" from the options menu.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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