Game Causes System Restart

**Panzerdemon** · 09-11-2009, 08:12 AM

so i start the game up and any time that i try to change any sort of graphics or play the game it will restart my computer without me doing anything i could handle it booting me back to the desktop but it restarts my computer and i only get to play for about 1 - 2 minutes before it does this. anyone with ideas please help

**Kshaughn** · 09-11-2009, 09:20 AM

im having the same problem i play for a few minutes and the the games bombs and my computer restarts

**Faethe** · 09-11-2009, 12:39 PM

Since September 1st, the game freezes for several seconds every time I react quickly [which usually means in the middle of battle...

], sometimes when I'm not doing anything at all, ie: standing still at the AH and once, all I was doing was running a lowbie up some stairs in the Marketplace.

Then yesterday, out of nowhere, my pc started rebooting intermittently while in-game, always giving the 'windows didn't shut down properly' message. I removed and re-downloaded the game overnight, hoping that would fix my woes, but alas.

My system is only 6 months old, with sufficient resources. DDO ran just fine until the new launch...

Some guidance would be appreciated.

**Mirthgar** · 09-11-2009, 03:35 PM

Post your dxdiag's when you get a chance (how to steps are in the "how to get help.." sticky linked in my sig)

Also if you have "Turbine Download Manager" (TDM) installed try running the "Validate & Repair" from the options menu.
If it keeps up definitely open a support request.

**Faethe** · 09-11-2009, 07:37 PM

Originally Posted by Mirthgar

Also if you have "Turbine Download Manager" (TDM) installed try running the "Validate & Repair" from the options menu.
If it keeps up definitely open a support request.

Thanks for the direction, Mirthgar. dxdiag attached below.

When I re-downloaded last night, I didn't use the TDM since I didn't need to get in-game quickly. But back on September 1st:

When I was installing the patch the data set got corrupted so I had to start over from scratch and...
I used the TDM but still couldn't get in, so...
I ran the validate and repair. It took an additional two hours but I was able to get in to the game and...
that's when the freezing up for several seconds started. It wasn't until yesterday that the rebooting while in-game began.

Should I uninstall and try again with the TDM?

Gratefully,
Faethe

Code:

 ------------------
System Information
------------------
Time of this report: 9/11/2009, 17:24:03
       Machine name: JENNIFER-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: LX6810-01
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz (4 CPUs), ~2.3GHz
             Memory: 8190MB RAM
          Page File: 1554MB used, 14877MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GT 120
     Manufacturer: NVIDIA
        Chip type: GeForce GT 120
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0646&SUBSYS_9640174B&REV_A1
   Display Memory: 4079 MB
 Dedicated Memory: 1007 MB
    Shared Memory: 3071 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
   Driver Version: 8.15.0011.9038 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 7/15/2009 01:54:00, 9375232 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4506-11CF-B557-4BB601C2C535}
        Vendor ID: 0x10DE
        Device ID: 0x0646
        SubSys ID: 0x9640174B
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (2- Logitech USB Headset)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_046D&PID_0A0B&REV_1013&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 4/10/2009 22:39:34, 98944 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250168&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5704 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 9/18/2008 03:50:30, 1497112 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250168&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5704 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 9/18/2008 03:50:30, 1497112 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (2- Logitech USB Headset)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/10/2009 22:39:34, 98944 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Analog Audio In (AVerMedia M791 PCIe Combo NTSC/ATSC)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: {0.0.1.00000000}.{7541ed13-d30b-4fa4-a46f-467b963f29e4}
         Driver Version:  ()
      Driver Attributes: Final Retail
          Date and Size: , 0 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Logitech USB Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A0B
        FF Driver: n/a

      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a

      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a

      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a

      Device Name: USB2.0-CRW
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0BDA, 0x0152
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x0AA5
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ Microsoft eHome Remote Control Keyboard keys
| Matching Device ID: hid\irdevice&col05
| Service: kbdhid
| 
+ Microsoft eHome Remote Control Keyboard keys
| Matching Device ID: hid\irdevice&col05
| Service: kbdhid
| 
+ Microsoft eHome MCIR Keyboard
| Matching Device ID: hid\irdevice&col06
| Service: kbdhid
| 
+ Microsoft eHome MCIR Keyboard
| Matching Device ID: hid\irdevice&col06
| Service: kbdhid
| 
+ Microsoft eHome MCIR 109 Keyboard
| Matching Device ID: hid\irdevice&col07
| Service: kbdhid
| 
+ Microsoft eHome MCIR 109 Keyboard
| Matching Device ID: hid\irdevice&col07
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x04EB, 0xE030
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC043
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 448.9 GB
Total Space: 595.5 GB
File System: NTFS
      Model: WDC WD64 00AAKS-22A7B SCSI Disk Device

      Drive: D:
      Model: HL-DT-ST DVDRAM GH15F SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

--------------
System Devices
--------------
     Name: OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_197B&DEV_2380&SUBSYS_01681025&REV_00\4&8295D6C&0&00B8
   Driver: n/a

     Name: AVerMedia M791 PCIe Combo NTSC/ATSC
Device ID: PCI\VEN_14F1&DEV_8880&SUBSYS_D4391461&REV_0F\4&36C10E3D&0&00B0
   Driver: n/a

     Name: Agere Systems PCI-SV92PP Soft Modem
Device ID: PCI\VEN_11C1&DEV_0620&SUBSYS_062011C1&REV_00\4&12CA41CA&0&3848
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AC7&SUBSYS_01681025&REV_B1\3&267A616A&0&C0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AC7&SUBSYS_01681025&REV_B1\3&267A616A&0&B8
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AC7&SUBSYS_01681025&REV_B1\3&267A616A&0&B0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AC6&SUBSYS_01681025&REV_B1\3&267A616A&0&A8
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AC4&SUBSYS_01681025&REV_B1\3&267A616A&0&60
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0AC0&SUBSYS_01681025&REV_B1\3&267A616A&0&40
   Driver: n/a

     Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_0ABC&SUBSYS_01681025&REV_B1\3&267A616A&0&58
   Driver: n/a

     Name: NVIDIA nForce 10/100/1000 Mbps Ethernet 
Device ID: PCI\VEN_10DE&DEV_0AB0&SUBSYS_01681025&REV_B1\3&267A616A&0&50
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0AAC&SUBSYS_01681025&REV_B2\3&267A616A&0&18
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AAB&SUBSYS_01681025&REV_B1\3&267A616A&0&48
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_0AA9&SUBSYS_CB7910DE&REV_B1\3&267A616A&0&31
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_0AA7&SUBSYS_CB7910DE&REV_B1\3&267A616A&0&30
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_0AA6&SUBSYS_01681025&REV_B1\3&267A616A&0&21
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_0AA5&SUBSYS_01681025&REV_B1\3&267A616A&0&20
   Driver: n/a

     Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0AA4&SUBSYS_01681025&REV_B1\3&267A616A&0&19
   Driver: n/a

     Name: NVIDIA nForce System Management Controller
Device ID: PCI\VEN_10DE&DEV_0AA3&SUBSYS_01681025&REV_B1\3&267A616A&0&1D
   Driver: n/a

     Name: NVIDIA nForce System Management
Device ID: PCI\VEN_10DE&DEV_0AA2&SUBSYS_01681025&REV_B1\3&267A616A&0&1A
   Driver: n/a

     Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0A98&SUBSYS_01681025&REV_B1\3&267A616A&0&1C
   Driver: n/a

     Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0A89&SUBSYS_01681025&REV_B1\3&267A616A&0&1B
   Driver: n/a

     Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0A88&SUBSYS_01681025&REV_B1\3&267A616A&0&01
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_10DE&DEV_0A80&SUBSYS_01681025&REV_B1\3&267A616A&0&00
   Driver: n/a

     Name: NVIDIA GeForce GT 120
Device ID: PCI\VEN_10DE&DEV_0646&SUBSYS_9640174B&REV_A1\4&2398C375&0&0060
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18005
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,,6.06.6001.18000
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,,6.06.6002.18005
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18005
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18005
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18005
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18005
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18005
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18005
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18005
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18005
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18005
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18005
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
ACM Wrapper,0x00600000,1,1,,6.06.6002.18005
Video Renderer,0x00800001,1,0,,6.06.6002.18005
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18005
Video Port Manager,0x00600000,2,1,,6.06.6002.18005
Video Renderer,0x00400000,1,0,,6.06.6002.18005
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,,6.06.6002.18005
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18005
AVI Draw,0x00600064,9,1,,6.06.6002.18005
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18005
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18005
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,,6.06.6002.18005
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18005
Wave Parser,0x00400000,1,1,,6.06.6002.18005
MIDI Parser,0x00400000,1,1,,6.06.6002.18005
Multi-file Parser,0x00400000,1,1,,6.06.6002.18005
File stream renderer,0x00400000,1,1,,6.06.6002.18005
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18005
File Source (Async.),0x00400000,0,1,,6.06.6002.18005
File Source (URL),0x00400000,0,1,,6.06.6002.18005
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18005
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18005
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

WDM Streaming Encoder Devices:
AVerMedia 23888 MPEG Encoder,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18005
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18005
PCM,0x00200000,1,1,,6.06.6002.18005
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18005
GSM 6.10,0x00200000,1,1,,6.06.6002.18005
CCITT A-Law,0x00200000,1,1,,6.06.6002.18005
CCITT u-Law,0x00200000,1,1,,6.06.6002.18005
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18005

Audio Capture Sources:
Microphone (2- Logitech USB Hea,0x00200000,0,0,,6.06.6001.18000
Analog Audio In (AVerMedia M791,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18005
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18005

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
AVerMedia 23888 Video Capture,0x00200000,2,4,,6.00.6001.18000
,0x00000000,0,0,,
USB Audio Device,0x00200000,2,2,,6.00.6001.18000

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000
USB Audio Device,0x00200000,2,2,,6.00.6001.18000

BDA Source Filters:
AVerMedia 23888 BDA Tuner/Demod,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

WDM Streaming Multiplexer Devices:
AVerMedia 23888 MPEG Encoder,0x00200000,1,1,,6.00.6001.18000

Video Capture Sources:
AVerMedia 23888 Video Capture,0x00200000,2,4,,6.00.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18005
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

WDM Streaming TV Tuners:
AVerMedia 23888 Tuner,0x00200000,0,2,kstvtune.ax,6.00.6001.18000

WDM Streaming Crossbars:
AVerMedia 23888 Crossbar,0x00200000,11,2,ksxbar.ax,6.00.6001.18000

WDM Streaming TV Audio:
AVerMedia 23888 TvAudio,0x00200000,1,1,ksxbar.ax,6.00.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18005
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18005
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18005

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (2- Logitech USB Heads,0x00200000,1,0,,6.06.6002.18005
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18005
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18005
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18005
DirectSound: Speakers (2- Logitech USB Headset),0x00200000,1,0,,6.06.6002.18005
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18005
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6002.18005
Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6002.18005

BDA Receiver Components:
AVerMedia 23888 AVStream TS Capture,0x00200000,1,1,,6.00.6001.18000

edit: 9-14-09: Over the weekend, since I couldn't really play, I decided to see if there were any variables I could eliminate. First, I installed a Call of Duty 4 and my husband ran it for a while, focusing on sudden direction changes, etc... the pc never rebooted, froze up, etc. Then, yesterday, I downloaded a f2p game [dungeon runners] and played it for a bit to see if the pc would do the rebooting thing... I learned two things from that excercise: 1) the pc only has the multiple-second freeze problem and the intermittant reboot problem while I'm in DDO, and 2) I will not be playing Dungeon Runners on any regular basis. DDO has spoiled me.

**Mirthgar** · 09-15-2009, 12:37 PM

The only thing that "screams out" in that dxdiag is all the items under the "DirectInput" section:

Originally Posted by Faethe

Code:

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Logitech USB Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A0B
        FF Driver: n/a

      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a

      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a

      Device Name: Media Center Interface
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04EB, 0xE030
        FF Driver: n/a

      Device Name: USB2.0-CRW
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0BDA, 0x0152
        FF Driver: n/a

Poll w/ Interrupt: No

I would see if running the "Scan for Hardware Changes" option in Device Manager has any affect. (Click the blue Vista "Start" button > right-click the "Computer" option > Properties > click the "Device Manager" link on the left > right-click the top item in the list, it should be your computers "name", and choose "Scan for Hardware Changes" from the menu.

Also does it still crash if you disable DirectX10 graphics if they're enabled?

**Faethe** · 09-17-2009, 04:23 PM

Originally Posted by Mirthgar

The only thing that "screams out" in that dxdiag is all the items under the "DirectInput" section:

I would see if running the "Scan for Hardware Changes" option in Device Manager has any affect. (Click the blue Vista "Start" button > right-click the "Computer" option > Properties > click the "Device Manager" link on the left > right-click the top item in the list, it should be your computers "name", and choose "Scan for Hardware Changes" from the menu.

Also does it still crash if you disable DirectX10 graphics if they're enabled?

I scanned and disabled directX 10 but still crashed, but as per your suggestion I'd put in a ticket on Monday and received some additional things to try. [make some adjustments to the userpreferences document] I grabbed a weebie and had a successful test run, so looks like I'm ready to go.

Thanks again for all your help!

**wsung0** · 07-06-2012, 06:26 AM

If you have Realtek high defintion audio 2.70(WDM_R270) version, remove it from installed softwares and install WDM_R251. WDM_R270 version causes the game to restart the computer

Thread: Game Causes System Restart

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Game Causes System Restart

Me three! [among other problems]

if you have realtek...

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