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  1. #1
    Community Member
    Join Date
    Nov 2008
    Posts
    5

    Default Display and lag issues

    I had my girlfriend install ddo as soon as it went free to play. I'm hoping to interest her enough to justify converting to a VIP account so I would really appreciate some help.
    She has problems with what I believe is lag, her character stutters and some times when she moves her character it would teleport back to where she just was.
    Also, her display is very dark. We have tried changing the in game graphics all way to the lowest setting and below medium she can't see anything at all.
    Please help.
    Here is the dxdiag from her computer

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 9/12/2009, 15:32:51
    Machine name: ANGELS
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090723-0630)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Studio 1555
    BIOS: Ver 1.00 BIOS A06 PARTTBL"
    Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
    Memory: 6102MB RAM
    Page File: 3239MB used, 9145MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 64bit Unicode
     
    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.
     
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
     
    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02BE1028&REV_07
    Display Memory: 1759 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1727 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: igdumd64.dll,igd10umd64.dll
    Driver Version: 7.15.0010.1576 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 11/25/2008 11:07:48, 4990464 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: 
    Device Identifier: {D7B78E66-6902-11CF-B075-B422A7C2CA35}
    Vendor ID: 0x8086
    Device ID: 0x2A42
    SubSys ID: 0x02BE1028
    Revision ID: 0x0007
    Revision ID: 0x0007
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C 
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
    -------------
    Sound Devices
    -------------
    Description: Speakers / Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_102802BE&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Other Files: 
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
     
    Description: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_102802BE&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Other Files: 
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
     
    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone Array (IDT High Definition Audio CODEC)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    Description: Rec. Playback (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    Description: Microphone / Line In (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
     
    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
     
    Device Name: Microsot Optical Mouse with Tilt Wheel
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x00D1
    FF Driver: n/a
     
    Poll w/ Interrupt: No
     
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2934
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/24/2009 23:27:08, 274432 bytes
    | Driver: usbd.sys, 4/24/2009 23:27:08, 7680 bytes
     
    ----------------
    Gameport Devices
    ----------------
     
    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/20/2008 22:46:59, 64000 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x413C, 0x8157
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 1/20/2008 22:47:27, 20480 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/20/2008 22:46:59, 64000 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
    | 
    + Dell Touchpad
    | Matching Device ID: *pnp0f13
    | Upper Filters: SynTP
    | Service: i8042prt
    | Driver: SynTP.sys, 11/25/2008 10:56:58, 261680 bytes
    | Driver: SynTPAPI.dll, 11/25/2008 10:56:58, 202024 bytes
    | Driver: SynCOM.dll, 11/25/2008 10:56:54, 394536 bytes
    | Driver: SynCtrl.dll, 11/25/2008 10:56:54, 260392 bytes
    | Driver: SynTPRes.dll, 11/25/2008 10:57:02, 5543208 bytes
    | Driver: SynTPCpl.dll, 11/25/2008 10:57:00, 1502504 bytes
    | Driver: SynCntxt.rtf, 11/25/2008 10:56:54, 5774353 bytes
    | Driver: SynZMetr.exe, 11/25/2008 10:57:04, 247080 bytes
    | Driver: SynMood.exe, 11/25/2008 10:56:56, 238888 bytes
    | Driver: SynTPEnh.exe, 11/25/2008 10:57:02, 1657128 bytes
    | Driver: SynTPCOM.dll, 11/25/2008 10:57:00, 120104 bytes
    | Driver: Tutorial.exe, 11/25/2008 10:57:04, 333096 bytes
    | Driver: InstNT.exe, 11/25/2008 10:56:52, 148776 bytes
    | Driver: SynISDLL.dll, 11/25/2008 10:56:56, 632104 bytes
    | Driver: SynUnst.ini, 11/25/2008 10:57:04, 668233 bytes
    | Driver: SynTPHelper.exe, 11/25/2008 10:57:02, 119592 bytes
    | Driver: DellTpad.exe, 11/25/2008 10:56:36, 10435880 bytes
    | Driver: DellTpad.exe.manifest, 11/25/2008 10:56:36, 486 bytes
    | Driver: DellTpad.rtf, 11/25/2008 10:56:38, 598611 bytes
    | Driver: SynCOM.dll, 11/25/2008 10:56:54, 169256 bytes
    | Driver: SynCtrl.dll, 11/25/2008 10:56:54, 206120 bytes
    | Driver: SynTPCOM.dll, 11/25/2008 10:57:00, 107816 bytes
    | Driver: SynTPCo4.dll, 11/25/2008 10:57:00, 146216 bytes
    | Driver: WdfCoInstaller01007.dll, 11/25/2008 10:57:04, 1490656 bytes
    | Driver: i8042prt.sys, 1/20/2008 22:46:59, 64000 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x00D1
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/20/2008 22:46:59, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x413C, 0x8158
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/20/2008 22:46:59, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 1/20/2008 22:46:50, 63544 bytes
    | Driver: sermouse.sys, 1/20/2008 22:46:59, 26624 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
     
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 367.2 GB
    Total Space: 461.9 GB
    File System: NTFS
    Model: ST9500325AS ATA Device
     
    Drive: D:
    Free Space: 7.3 GB
    Total Space: 15.0 GB
    File System: NTFS
    Model: ST9500325AS ATA Device
     
    Drive: H:
    Free Space: 290.5 GB
    Total Space: 476.8 GB
    File System: NTFS
    Model: DMI USB2.0 Storage USB Device
     
    Drive: G:
    Model: DMI USB2.0 CD-ROM USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 79872 bytes
     
    Drive: E:
    Model: Optiarc DVD+-RW AD-7640S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 79872 bytes
     
    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 5300 AGN
    Device ID: PCI\VEN_8086&DEV_4235&SUBSYS_11218086&REV_00\4&B04CCE1&0&00E1
    Driver: n/a
     
    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_02BE1028&REV_07\3&11583659&0&11
    Driver: n/a
     
    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_02BE1028&REV_07\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 7.15.0010.1576 (English), 11/25/2008 11:07:46, 8036160 bytes
    Driver: C:\Windows\system32\igdumd64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:48, 4990464 bytes
    Driver: C:\Windows\system32\igd10umd64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:44, 3173888 bytes
    Driver: C:\Windows\system32\igkrng500.bin, 11/25/2008 11:08:14, 2026604 bytes
    Driver: C:\Windows\system32\igcompkrng500.bin, 11/25/2008 11:07:42, 445796 bytes
    Driver: C:\Windows\system32\igfcg550.bin, 11/25/2008 11:07:48, 147172 bytes
    Driver: C:\Windows\SysWow64\igkrng500.bin, 11/25/2008 11:08:14, 2026604 bytes
    Driver: C:\Windows\SysWow64\igcompkrng500.bin, 11/25/2008 11:07:42, 445796 bytes
    Driver: C:\Windows\SysWow64\igfcg550.bin, 11/25/2008 11:07:48, 147172 bytes
    Driver: C:\Windows\system32\iglhxs64.vp, 11/25/2008 11:08:16, 3536 bytes
    Driver: C:\Windows\system32\iglhxo64.vp, 11/25/2008 11:08:16, 2096 bytes
    Driver: C:\Windows\system32\iglhxc64.vp, 11/25/2008 11:08:14, 2096 bytes
    Driver: C:\Windows\SysWow64\igdumd32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:46, 3411968 bytes
    Driver: C:\Windows\SysWow64\igdumdx32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:48, 548864 bytes
    Driver: C:\Windows\SysWow64\igfxdv32.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:52, 221184 bytes
    Driver: C:\Windows\SysWow64\oemdspif.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:46, 69632 bytes
    Driver: C:\Windows\SysWow64\igd10umd32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:42, 2256896 bytes
    Driver: C:\Windows\system32\hccutils.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:38, 78336 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 55296 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 269336 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 236544 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 100864 bytes
    Driver: C:\Windows\system32\igfxcfg.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 819224 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 228352 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 115200 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 153624 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:38, 225816 bytes
    Driver: C:\Windows\system32\igfxress.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:00, 5630976 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 200216 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 239616 bytes
    Driver: C:\Windows\system32\igfxext.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:52, 186392 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:52, 28160 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 193536 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 119296 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:56, 120832 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:56, 221696 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:58, 244736 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:58, 217088 bytes
    Driver: C:\Windows\system32\igfxresp.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:00, 243712 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 222208 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 244224 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 190976 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:04, 245248 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:04, 147968 bytes
    Driver: C:\Windows\system32\igfxrkor.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:04, 146432 bytes
    Driver: C:\Windows\system32\igfxrnld.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:06, 240128 bytes
    Driver: C:\Windows\system32\igfxrnor.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:06, 220672 bytes
    Driver: C:\Windows\system32\igfxrplk.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:06, 228864 bytes
    Driver: C:\Windows\system32\igfxrptb.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:08, 230400 bytes
    Driver: C:\Windows\system32\igfxrptg.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:08, 235520 bytes
    Driver: C:\Windows\system32\igfxrrus.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:08, 232448 bytes
    Driver: C:\Windows\system32\igfxrsky.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 223232 bytes
    Driver: C:\Windows\system32\igfxrslv.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 218112 bytes
    Driver: C:\Windows\system32\igfxrsve.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 223744 bytes
    Driver: C:\Windows\system32\igfxrtha.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 203776 bytes
    Driver: C:\Windows\system32\igfxrcsy.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:56, 223744 bytes
    Driver: C:\Windows\system32\igfxrell.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:58, 251392 bytes
    Driver: C:\Windows\system32\igfxrhun.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 229376 bytes
    Driver: C:\Windows\system32\igfxrtrk.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 220160 bytes
    Driver: C:\Windows\system32\difx64.exe, 11/25/2008 11:07:36, 97304 bytes
    Driver: C:\Windows\system32\ig4icd64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:42, 6085632 bytes
    Driver: C:\Windows\system32\ig4dev64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:40, 4055040 bytes
    Driver: C:\Windows\SysWow64\ig4icd32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:40, 3870720 bytes
    Driver: C:\Windows\SysWow64\ig4dev32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:38, 2359296 bytes
    Driver: C:\Windows\system32\igfxCoIn_v1576.dll, 11/25/2008 11:08:16, 1263616 bytes
     
    Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_02BE1028&REV_07\3&11583659&0&00
    Driver: n/a
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
    Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_00000000&REV_03\3&11583659&0&E5
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
    Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_00000000&REV_03\3&11583659&0&E3
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_00000000&REV_03\3&11583659&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_00000000&REV_03\3&11583659&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_02BE1028&REV_03\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/20/2008 22:46:51, 50688 bytes
     
    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_02BE1028&REV_03\3&11583659&0&D7
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 49664 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 10752 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 17920 bytes
     
    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_02BE1028&REV_03\3&11583659&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 49664 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 10752 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 17920 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_02BE1028&REV_03\3&11583659&0&D2
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_02BE1028&REV_03\3&11583659&0&D1
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_02BE1028&REV_03\3&11583659&0&D0
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_02BE1028&REV_03\3&11583659&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_02BE1028&REV_03\3&11583659&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_02BE1028&REV_03\3&11583659&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family SMBus Controller - 2930
    Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02BE1028&REV_03\3&11583659&0&FB
    Driver: n/a
     
    Name: Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
    Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_02BE1028&REV_03\3&11583659&0&FA
    Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.00.6001.18034 (English), 4/24/2009 23:26:24, 31288 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:50, 51256 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18034 (English), 4/24/2009 23:26:24, 22584 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:50, 124472 bytes
     
    Name: Intel(R) ICH9M LPC Interface Controller - 2919
    Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_02BE1028&REV_03\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 17976 bytes
     
    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_93\3&11583659&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02BE1028&REV_10\4&2BCEBCDB&0&00E5
    Driver: C:\Windows\system32\DRIVERS\k57nd60a.sys, 11.21.0000.0000 (English), 10/7/2008 13:49:52, 252928 bytes
     
    Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_02BE1028&REV_12\4&31FC8C23&0&0CF0
    Driver: C:\Windows\system32\DRIVERS\rixdpx64.sys, 6.00.0001.0013 (Japanese), 9/15/2008 13:11:04, 57856 bytes
    Driver: C:\Windows\system32\rixdicon.dll, 1.00.0001.0001 (Japanese), 9/15/2008 13:11:02, 172032 bytes
     
    Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_02BE1028&REV_12\4&31FC8C23&0&0AF0
    Driver: C:\Windows\system32\DRIVERS\rimmpx64.sys, 6.00.0003.0005 (Japanese), 9/15/2008 13:11:00, 62976 bytes
     
    Name: RICOH OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_02BE1028&REV_05\4&31FC8C23&0&08F0
    Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 72192 bytes
    Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 65280 bytes
     
    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_02BE1028&REV_22\4&31FC8C23&0&09F0
    Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6001.22307 (English), 8/6/2009 11:19:49, 111104 bytes
     
    Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_02BE1028&REV_12\4&31FC8C23&0&0BF0
    Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 9/15/2008 13:10:58, 90112 bytes
    Driver: C:\Windows\system32\DRIVERS\rimspx64.sys, 6.00.0001.0012 (Japanese), 9/15/2008 13:10:58, 55296 bytes
     
    ------------------
    DirectShow Filters
    ------------------
     
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    BtwVdpCapFilter,0x00200000,0,1,BtwVdpCapFilter.dll,6.02.0000.6600
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3050
    Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3050
    Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
    WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
    ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0007.3050
    WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    MPC - Mpeg Source (Gabest),0x00400000,0,0,MpegSplitter.ax,1.02.1207.0000
    Color Space Converter,0x00400001,1,1,,6.06.6001.18063
    WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Zune Enhanced Video Renderer,0x00200000,1,0,ZuneEvr.dll,3.01.0620.0000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6001.18063
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
    MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.02.1207.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
    WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
    9x8Resize,0x00200000,1,1,WMM2FILT.dll,
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
    WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
    Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6001.18000
    MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6001.18254
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18254
    WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
    MPC - MP4 Source,0x00600000,0,0,MP4Splitter.ax,1.02.1207.0000
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    Stretch Video,0x00200000,1,1,WMM2FILT.dll,
    MPC - FLV Splitter (Gabest),0x00600000,1,1,FlvSplitter.ax,1.02.1207.0000
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063
    Screen Capture filter,0x00200000,0,1,ZuneSrcWrp.dll,3.01.0620.0000
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063
    Haali Media Splitter,0x00800001,0,1,splitter.x64.ax,1.09.0063.0013
    Haali Media Splitter (AR),0x00400000,1,1,splitter.x64.ax,1.09.0063.0013
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
    Frame Eater,0x00200000,1,1,WMM2FILT.dll,
    MPC - MP4 Splitter,0x00600000,1,1,MP4Splitter.ax,1.02.1207.0000
    Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
    ACM Wrapper,0x00600000,1,1,,6.06.6001.18063
    Video Renderer,0x00800001,1,0,,6.06.6001.18063
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
    Line 21 Decoder,0x00600000,1,1,,
    Video Port Manager,0x00600000,2,1,,6.06.6001.18063
    Video Renderer,0x00400000,1,0,,6.06.6001.18063
    Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
    Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
    MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.02.1207.0000
    Proxy Source,0x00200000,0,1,WMM2FILT.dll,
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6000.16386
    WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
    File writer,0x00200000,1,0,,6.06.6001.18000
    Haali Simple Media Splitter,0x00200000,0,1,splitter.x64.ax,1.09.0063.0013
    DirectVobSub,0x00200000,2,1,vsfilter.dll,1.00.0001.0003
    MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.02.1207.0000
    DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,1.00.0001.0003
    DVD Navigator,0x00200000,0,3,,6.06.6001.18000
    WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
    Overlay Mixer2,0x00200000,1,1,,
    Haali Matroska Muxer,0x00200000,1,0,splitter.x64.ax,1.09.0063.0013
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
    Record Queue,0x00200000,1,1,WMM2FILT.dll,
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0007.3050
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
    WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.22423
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
    WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
    MPC - FLV Source (Gabest),0x00600000,0,0,FlvSplitter.ax,1.02.1207.0000
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Overlay Mixer,0x00200000,0,0,,
    AVI Decompressor,0x00600000,1,1,,6.06.6001.18063
    WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.18000
    AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063
    MPC - MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.ax,1.02.1207.0000
    WMT Volume,0x00200000,1,1,WMM2FILT.dll,
    Wave Parser,0x00400000,1,1,,6.06.6001.18063
    MIDI Parser,0x00400000,1,1,,6.06.6001.18063
    Multi-file Parser,0x00400000,1,1,,6.06.6001.18063
    File stream renderer,0x00400000,1,1,,6.06.6001.18063
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3050
    MPC - Mpeg Splitter (Gabest),0x00400001,1,1,MpegSplitter.ax,1.02.1207.0000
    WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
    MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.02.1207.0000
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    MPC - MPEG4 Video Source,0x00600000,0,0,MP4Splitter.ax,1.02.1207.0000
    Microsoft Zune H.264 Video Decoder,0x005fffff,1,1,ZuneH264Dec.dll,11.05.6000.6740
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063
    File Source (Async.),0x00400000,0,1,,6.06.6001.18063
    File Source (URL),0x00400000,0,1,,6.06.6001.18063
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6001.18254
    AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6000.16386
    AudioRecorder Wave Form,0x00200000,0,0,,6.00.6000.16386
    SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6000.16386
    Haali Video Sink,0x00200000,1,0,splitter.x64.ax,1.09.0063.0013
    AC3File,0x00600000,0,1,ac3file64.ax,
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
    Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.22423
    MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063
     
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
     
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.00.0007.3050
    MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
     
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
    PCM,0x00200000,1,1,,6.06.6001.18063
    Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
    GSM 6.10,0x00200000,1,1,,6.06.6001.18063
    CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
    CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
    MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063
     
    Audio Capture Sources:
    Microphone Array (IDT High Defi,0x00200000,0,0,,6.06.6001.18000
    Microphone / Line In (IDT High ,0x00200000,0,0,,6.06.6001.18000
    Rec. Playback (IDT High Definit,0x00200000,0,0,,6.06.6001.18000
     
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063
     
    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    MicIn2,0x00200000,1,1,,6.00.6001.18000
    MuxedIn,0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,
    FA Virtual Cam,0x00200000,0,1,,6.00.6001.18000
    Integrated Webcam,0x00200000,1,2,,6.00.6001.18000
     
    WDM Streaming Rendering Devices:
    HpOut,0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Speaker1,0x00200000,1,1,,6.00.6001.18000
     
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.22423
     
    Video Capture Sources:
    FA Virtual Cam,0x00200000,0,1,,6.00.6001.18000
    Integrated Webcam,0x00200000,1,2,,6.00.6001.18000
    Bluetooth Video,0x00200000,0,1,BtwVdpCapFilter.dll,6.02.0000.6600
     
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
     
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.22423
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.22423
     
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.22423
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.22423
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.22423
     
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
     
    Audio Renderers:
    Speakers / Headphones (IDT High,0x00200000,1,0,,6.06.6001.18063
    Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
    Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
    DirectSound: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,,6.06.6001.18063
    DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,,6.06.6001.18063
    Independent (R.T.C.) Headphones,0x00200000,1,0,,6.06.6001.18063
    Last edited by VladTheImpaler; 09-12-2009 at 03:42 PM.

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    I would definitely look into making sure the graphics drivers are as updated as possible. If you can post her dxdiag for that system as well. (steps how are in the "how to get help" sticky linked in my sig)

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Community Member
    Join Date
    Nov 2008
    Posts
    5

    Default dxdiag info as requested

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 9/12/2009, 15:32:51
    Machine name: ANGELS
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090723-0630)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Studio 1555
    BIOS: Ver 1.00 BIOS A06 PARTTBL"
    Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
    Memory: 6102MB RAM
    Page File: 3239MB used, 9145MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 64bit Unicode
     
    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.
     
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
     
    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02BE1028&REV_07
    Display Memory: 1759 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1727 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: igdumd64.dll,igd10umd64.dll
    Driver Version: 7.15.0010.1576 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 11/25/2008 11:07:48, 4990464 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: 
    Device Identifier: {D7B78E66-6902-11CF-B075-B422A7C2CA35}
    Vendor ID: 0x8086
    Device ID: 0x2A42
    SubSys ID: 0x02BE1028
    Revision ID: 0x0007
    Revision ID: 0x0007
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C 
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
    -------------
    Sound Devices
    -------------
    Description: Speakers / Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_102802BE&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Other Files: 
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
     
    Description: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_102802BE&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Other Files: 
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
     
    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone Array (IDT High Definition Audio CODEC)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    Description: Rec. Playback (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    Description: Microphone / Line In (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6162.0003 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/19/2009 12:26:24, 477696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
     
    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
     
    Device Name: Microsot Optical Mouse with Tilt Wheel
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x00D1
    FF Driver: n/a
     
    Poll w/ Interrupt: No
     
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2934
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/24/2009 23:27:08, 274432 bytes
    | Driver: usbd.sys, 4/24/2009 23:27:08, 7680 bytes
     
    ----------------
    Gameport Devices
    ----------------
     
    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/20/2008 22:46:59, 64000 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x413C, 0x8157
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 1/20/2008 22:47:27, 20480 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/20/2008 22:46:59, 64000 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:47:27, 42040 bytes
    | 
    + Dell Touchpad
    | Matching Device ID: *pnp0f13
    | Upper Filters: SynTP
    | Service: i8042prt
    | Driver: SynTP.sys, 11/25/2008 10:56:58, 261680 bytes
    | Driver: SynTPAPI.dll, 11/25/2008 10:56:58, 202024 bytes
    | Driver: SynCOM.dll, 11/25/2008 10:56:54, 394536 bytes
    | Driver: SynCtrl.dll, 11/25/2008 10:56:54, 260392 bytes
    | Driver: SynTPRes.dll, 11/25/2008 10:57:02, 5543208 bytes
    | Driver: SynTPCpl.dll, 11/25/2008 10:57:00, 1502504 bytes
    | Driver: SynCntxt.rtf, 11/25/2008 10:56:54, 5774353 bytes
    | Driver: SynZMetr.exe, 11/25/2008 10:57:04, 247080 bytes
    | Driver: SynMood.exe, 11/25/2008 10:56:56, 238888 bytes
    | Driver: SynTPEnh.exe, 11/25/2008 10:57:02, 1657128 bytes
    | Driver: SynTPCOM.dll, 11/25/2008 10:57:00, 120104 bytes
    | Driver: Tutorial.exe, 11/25/2008 10:57:04, 333096 bytes
    | Driver: InstNT.exe, 11/25/2008 10:56:52, 148776 bytes
    | Driver: SynISDLL.dll, 11/25/2008 10:56:56, 632104 bytes
    | Driver: SynUnst.ini, 11/25/2008 10:57:04, 668233 bytes
    | Driver: SynTPHelper.exe, 11/25/2008 10:57:02, 119592 bytes
    | Driver: DellTpad.exe, 11/25/2008 10:56:36, 10435880 bytes
    | Driver: DellTpad.exe.manifest, 11/25/2008 10:56:36, 486 bytes
    | Driver: DellTpad.rtf, 11/25/2008 10:56:38, 598611 bytes
    | Driver: SynCOM.dll, 11/25/2008 10:56:54, 169256 bytes
    | Driver: SynCtrl.dll, 11/25/2008 10:56:54, 206120 bytes
    | Driver: SynTPCOM.dll, 11/25/2008 10:57:00, 107816 bytes
    | Driver: SynTPCo4.dll, 11/25/2008 10:57:00, 146216 bytes
    | Driver: WdfCoInstaller01007.dll, 11/25/2008 10:57:04, 1490656 bytes
    | Driver: i8042prt.sys, 1/20/2008 22:46:59, 64000 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x00D1
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/20/2008 22:46:59, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x413C, 0x8158
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/20/2008 22:46:59, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 1/20/2008 22:46:50, 63544 bytes
    | Driver: sermouse.sys, 1/20/2008 22:46:59, 26624 bytes
    | Driver: mouclass.sys, 1/20/2008 22:46:59, 39992 bytes
     
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 367.2 GB
    Total Space: 461.9 GB
    File System: NTFS
    Model: ST9500325AS ATA Device
     
    Drive: D:
    Free Space: 7.3 GB
    Total Space: 15.0 GB
    File System: NTFS
    Model: ST9500325AS ATA Device
     
    Drive: H:
    Free Space: 290.5 GB
    Total Space: 476.8 GB
    File System: NTFS
    Model: DMI USB2.0 Storage USB Device
     
    Drive: G:
    Model: DMI USB2.0 CD-ROM USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 79872 bytes
     
    Drive: E:
    Model: Optiarc DVD+-RW AD-7640S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 79872 bytes
     
    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 5300 AGN
    Device ID: PCI\VEN_8086&DEV_4235&SUBSYS_11218086&REV_00\4&B04CCE1&0&00E1
    Driver: n/a
     
    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_02BE1028&REV_07\3&11583659&0&11
    Driver: n/a
     
    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_02BE1028&REV_07\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 7.15.0010.1576 (English), 11/25/2008 11:07:46, 8036160 bytes
    Driver: C:\Windows\system32\igdumd64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:48, 4990464 bytes
    Driver: C:\Windows\system32\igd10umd64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:44, 3173888 bytes
    Driver: C:\Windows\system32\igkrng500.bin, 11/25/2008 11:08:14, 2026604 bytes
    Driver: C:\Windows\system32\igcompkrng500.bin, 11/25/2008 11:07:42, 445796 bytes
    Driver: C:\Windows\system32\igfcg550.bin, 11/25/2008 11:07:48, 147172 bytes
    Driver: C:\Windows\SysWow64\igkrng500.bin, 11/25/2008 11:08:14, 2026604 bytes
    Driver: C:\Windows\SysWow64\igcompkrng500.bin, 11/25/2008 11:07:42, 445796 bytes
    Driver: C:\Windows\SysWow64\igfcg550.bin, 11/25/2008 11:07:48, 147172 bytes
    Driver: C:\Windows\system32\iglhxs64.vp, 11/25/2008 11:08:16, 3536 bytes
    Driver: C:\Windows\system32\iglhxo64.vp, 11/25/2008 11:08:16, 2096 bytes
    Driver: C:\Windows\system32\iglhxc64.vp, 11/25/2008 11:08:14, 2096 bytes
    Driver: C:\Windows\SysWow64\igdumd32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:46, 3411968 bytes
    Driver: C:\Windows\SysWow64\igdumdx32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:48, 548864 bytes
    Driver: C:\Windows\SysWow64\igfxdv32.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:52, 221184 bytes
    Driver: C:\Windows\SysWow64\oemdspif.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:46, 69632 bytes
    Driver: C:\Windows\SysWow64\igd10umd32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:42, 2256896 bytes
    Driver: C:\Windows\system32\hccutils.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:38, 78336 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 55296 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 269336 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 236544 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 100864 bytes
    Driver: C:\Windows\system32\igfxcfg.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 819224 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 228352 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:50, 115200 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 153624 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:38, 225816 bytes
    Driver: C:\Windows\system32\igfxress.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:00, 5630976 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 200216 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 239616 bytes
    Driver: C:\Windows\system32\igfxext.exe, 7.14.0010.1576 (English), 11/25/2008 11:07:52, 186392 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 7.14.0010.1576 (English), 11/25/2008 11:07:52, 28160 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 193536 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:54, 119296 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:56, 120832 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:56, 221696 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:58, 244736 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:58, 217088 bytes
    Driver: C:\Windows\system32\igfxresp.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:00, 243712 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 222208 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 244224 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 190976 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:04, 245248 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:04, 147968 bytes
    Driver: C:\Windows\system32\igfxrkor.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:04, 146432 bytes
    Driver: C:\Windows\system32\igfxrnld.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:06, 240128 bytes
    Driver: C:\Windows\system32\igfxrnor.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:06, 220672 bytes
    Driver: C:\Windows\system32\igfxrplk.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:06, 228864 bytes
    Driver: C:\Windows\system32\igfxrptb.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:08, 230400 bytes
    Driver: C:\Windows\system32\igfxrptg.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:08, 235520 bytes
    Driver: C:\Windows\system32\igfxrrus.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:08, 232448 bytes
    Driver: C:\Windows\system32\igfxrsky.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 223232 bytes
    Driver: C:\Windows\system32\igfxrslv.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 218112 bytes
    Driver: C:\Windows\system32\igfxrsve.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 223744 bytes
    Driver: C:\Windows\system32\igfxrtha.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:10, 203776 bytes
    Driver: C:\Windows\system32\igfxrcsy.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:56, 223744 bytes
    Driver: C:\Windows\system32\igfxrell.lrc, 7.14.0010.1576 (English), 11/25/2008 11:07:58, 251392 bytes
    Driver: C:\Windows\system32\igfxrhun.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:02, 229376 bytes
    Driver: C:\Windows\system32\igfxrtrk.lrc, 7.14.0010.1576 (English), 11/25/2008 11:08:12, 220160 bytes
    Driver: C:\Windows\system32\difx64.exe, 11/25/2008 11:07:36, 97304 bytes
    Driver: C:\Windows\system32\ig4icd64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:42, 6085632 bytes
    Driver: C:\Windows\system32\ig4dev64.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:40, 4055040 bytes
    Driver: C:\Windows\SysWow64\ig4icd32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:40, 3870720 bytes
    Driver: C:\Windows\SysWow64\ig4dev32.dll, 7.15.0010.1576 (English), 11/25/2008 11:07:38, 2359296 bytes
    Driver: C:\Windows\system32\igfxCoIn_v1576.dll, 11/25/2008 11:08:16, 1263616 bytes
     
    Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_02BE1028&REV_07\3&11583659&0&00
    Driver: n/a
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
    Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_00000000&REV_03\3&11583659&0&E5
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
    Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_00000000&REV_03\3&11583659&0&E3
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_00000000&REV_03\3&11583659&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_00000000&REV_03\3&11583659&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_02BE1028&REV_03\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/20/2008 22:46:51, 50688 bytes
     
    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_02BE1028&REV_03\3&11583659&0&D7
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 49664 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 10752 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 17920 bytes
     
    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_02BE1028&REV_03\3&11583659&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 49664 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 10752 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 17920 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_02BE1028&REV_03\3&11583659&0&D2
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_02BE1028&REV_03\3&11583659&0&D1
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_02BE1028&REV_03\3&11583659&0&D0
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_02BE1028&REV_03\3&11583659&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_02BE1028&REV_03\3&11583659&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_02BE1028&REV_03\3&11583659&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 29184 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 259072 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22334 (English), 4/24/2009 23:27:08, 274432 bytes
     
    Name: Intel(R) ICH9 Family SMBus Controller - 2930
    Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02BE1028&REV_03\3&11583659&0&FB
    Driver: n/a
     
    Name: Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
    Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_02BE1028&REV_03\3&11583659&0&FA
    Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.00.6001.18034 (English), 4/24/2009 23:26:24, 31288 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:50, 51256 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18034 (English), 4/24/2009 23:26:24, 22584 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:50, 124472 bytes
     
    Name: Intel(R) ICH9M LPC Interface Controller - 2919
    Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_02BE1028&REV_03\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 17976 bytes
     
    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_93\3&11583659&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:51, 179768 bytes
     
    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02BE1028&REV_10\4&2BCEBCDB&0&00E5
    Driver: C:\Windows\system32\DRIVERS\k57nd60a.sys, 11.21.0000.0000 (English), 10/7/2008 13:49:52, 252928 bytes
     
    Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_02BE1028&REV_12\4&31FC8C23&0&0CF0
    Driver: C:\Windows\system32\DRIVERS\rixdpx64.sys, 6.00.0001.0013 (Japanese), 9/15/2008 13:11:04, 57856 bytes
    Driver: C:\Windows\system32\rixdicon.dll, 1.00.0001.0001 (Japanese), 9/15/2008 13:11:02, 172032 bytes
     
    Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_02BE1028&REV_12\4&31FC8C23&0&0AF0
    Driver: C:\Windows\system32\DRIVERS\rimmpx64.sys, 6.00.0003.0005 (Japanese), 9/15/2008 13:11:00, 62976 bytes
     
    Name: RICOH OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_02BE1028&REV_05\4&31FC8C23&0&08F0
    Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 72192 bytes
    Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/20/2008 22:46:54, 65280 bytes
     
    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_02BE1028&REV_22\4&31FC8C23&0&09F0
    Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6001.22307 (English), 8/6/2009 11:19:49, 111104 bytes
     
    Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_02BE1028&REV_12\4&31FC8C23&0&0BF0
    Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 9/15/2008 13:10:58, 90112 bytes
    Driver: C:\Windows\system32\DRIVERS\rimspx64.sys, 6.00.0001.0012 (Japanese), 9/15/2008 13:10:58, 55296 bytes
     
    ------------------
    DirectShow Filters
    ------------------
     
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    BtwVdpCapFilter,0x00200000,0,1,BtwVdpCapFilter.dll,6.02.0000.6600
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3050
    Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3050
    Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
    WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
    ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0007.3050
    WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    MPC - Mpeg Source (Gabest),0x00400000,0,0,MpegSplitter.ax,1.02.1207.0000
    Color Space Converter,0x00400001,1,1,,6.06.6001.18063
    WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Zune Enhanced Video Renderer,0x00200000,1,0,ZuneEvr.dll,3.01.0620.0000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6001.18063
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
    MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.02.1207.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
    WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
    9x8Resize,0x00200000,1,1,WMM2FILT.dll,
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
    WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
    Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6001.18000
    MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6001.18254
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18254
    WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
    MPC - MP4 Source,0x00600000,0,0,MP4Splitter.ax,1.02.1207.0000
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    Stretch Video,0x00200000,1,1,WMM2FILT.dll,
    MPC - FLV Splitter (Gabest),0x00600000,1,1,FlvSplitter.ax,1.02.1207.0000
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063
    Screen Capture filter,0x00200000,0,1,ZuneSrcWrp.dll,3.01.0620.0000
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063
    Haali Media Splitter,0x00800001,0,1,splitter.x64.ax,1.09.0063.0013
    Haali Media Splitter (AR),0x00400000,1,1,splitter.x64.ax,1.09.0063.0013
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
    Frame Eater,0x00200000,1,1,WMM2FILT.dll,
    MPC - MP4 Splitter,0x00600000,1,1,MP4Splitter.ax,1.02.1207.0000
    Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
    ACM Wrapper,0x00600000,1,1,,6.06.6001.18063
    Video Renderer,0x00800001,1,0,,6.06.6001.18063
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
    Line 21 Decoder,0x00600000,1,1,,
    Video Port Manager,0x00600000,2,1,,6.06.6001.18063
    Video Renderer,0x00400000,1,0,,6.06.6001.18063
    Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
    Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
    MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.02.1207.0000
    Proxy Source,0x00200000,0,1,WMM2FILT.dll,
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6000.16386
    WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
    File writer,0x00200000,1,0,,6.06.6001.18000
    Haali Simple Media Splitter,0x00200000,0,1,splitter.x64.ax,1.09.0063.0013
    DirectVobSub,0x00200000,2,1,vsfilter.dll,1.00.0001.0003
    MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.02.1207.0000
    DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,1.00.0001.0003
    DVD Navigator,0x00200000,0,3,,6.06.6001.18000
    WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
    Overlay Mixer2,0x00200000,1,1,,
    Haali Matroska Muxer,0x00200000,1,0,splitter.x64.ax,1.09.0063.0013
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
    Record Queue,0x00200000,1,1,WMM2FILT.dll,
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0007.3050
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
    WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.22423
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
    WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
    MPC - FLV Source (Gabest),0x00600000,0,0,FlvSplitter.ax,1.02.1207.0000
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Overlay Mixer,0x00200000,0,0,,
    AVI Decompressor,0x00600000,1,1,,6.06.6001.18063
    WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.18000
    AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063
    MPC - MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.ax,1.02.1207.0000
    WMT Volume,0x00200000,1,1,WMM2FILT.dll,
    Wave Parser,0x00400000,1,1,,6.06.6001.18063
    MIDI Parser,0x00400000,1,1,,6.06.6001.18063
    Multi-file Parser,0x00400000,1,1,,6.06.6001.18063
    File stream renderer,0x00400000,1,1,,6.06.6001.18063
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3050
    MPC - Mpeg Splitter (Gabest),0x00400001,1,1,MpegSplitter.ax,1.02.1207.0000
    WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
    MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.02.1207.0000
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    MPC - MPEG4 Video Source,0x00600000,0,0,MP4Splitter.ax,1.02.1207.0000
    Microsoft Zune H.264 Video Decoder,0x005fffff,1,1,ZuneH264Dec.dll,11.05.6000.6740
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063
    File Source (Async.),0x00400000,0,1,,6.06.6001.18063
    File Source (URL),0x00400000,0,1,,6.06.6001.18063
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6001.18254
    AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6000.16386
    AudioRecorder Wave Form,0x00200000,0,0,,6.00.6000.16386
    SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6000.16386
    Haali Video Sink,0x00200000,1,0,splitter.x64.ax,1.09.0063.0013
    AC3File,0x00600000,0,1,ac3file64.ax,
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
    Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.22423
    MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063
     
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
     
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.00.0007.3050
    MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
     
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
    PCM,0x00200000,1,1,,6.06.6001.18063
    Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
    GSM 6.10,0x00200000,1,1,,6.06.6001.18063
    CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
    CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
    MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063
     
    Audio Capture Sources:
    Microphone Array (IDT High Defi,0x00200000,0,0,,6.06.6001.18000
    Microphone / Line In (IDT High ,0x00200000,0,0,,6.06.6001.18000
    Rec. Playback (IDT High Definit,0x00200000,0,0,,6.06.6001.18000
     
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063
     
    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    MicIn2,0x00200000,1,1,,6.00.6001.18000
    MuxedIn,0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,
    FA Virtual Cam,0x00200000,0,1,,6.00.6001.18000
    Integrated Webcam,0x00200000,1,2,,6.00.6001.18000
     
    WDM Streaming Rendering Devices:
    HpOut,0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Speaker1,0x00200000,1,1,,6.00.6001.18000
     
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22423
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.22423
     
    Video Capture Sources:
    FA Virtual Cam,0x00200000,0,1,,6.00.6001.18000
    Integrated Webcam,0x00200000,1,2,,6.00.6001.18000
    Bluetooth Video,0x00200000,0,1,BtwVdpCapFilter.dll,6.02.0000.6600
     
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
     
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.22423
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.22423
     
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.22423
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.22423
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.22423
     
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
     
    Audio Renderers:
    Speakers / Headphones (IDT High,0x00200000,1,0,,6.06.6001.18063
    Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
    Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
    DirectSound: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,,6.06.6001.18063
    DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,,6.06.6001.18063
    Independent (R.T.C.) Headphones,0x00200000,1,0,,6.06.6001.18063

  4. #4
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Quote Originally Posted by VladTheImpaler View Post
    Code:
    ------------------
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02BE1028&REV_07
    Display Memory: 1759 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1727 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: igdumd64.dll,igd10umd64.dll
    Driver Version: 7.15.0010.1576 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 11/25/2008 11:07:48, 4990464 bytes
    The Intel laptop graphics chipsets really are not oriented around gaming at all and are very limited in their support of alot of the more advanced lighting and shadowing options and texture details. (It only has 32mb of dedicated, non-system ram memory).

    I would also see if the PC manufacturer has newer drivers than those, they're not too old but updating them may help somewhat if newer ones are available.

    Lastly have her open up the 'userpreferences.ini' file in the "Documents" > "Dungeons and Dragons Online" folder and in there under the [Display] section try the following settings:

    AllowFakeFullScreen=False
    SyncToRefresh=True
    Resolution=1366x768
    Antialiasing=Disabled

    Once those have been updated exit the file, choosing yes when asked to save changes. The other settings changes I'd recommend can be made from in-game via the in-game Options menu (some will require a character login to the world for them to be active).

    Under Audio if the sound playback option is on any of the "Hardware" options, change it to use "Software".
    Under ADV Graphics lower the lighting and shadow options to low/medium, and scroll down and look for and disable the "Player Mesh Combining" option and lower the "Player Crowd Quality Control" slider to 0.
    Under the Troubleshoot section try lowering the "Engine Speed" option a level or two, and set the Maximum Frames Per Second slider to 57/58 (With synctorefresh on your max frames are capped at 60 lowering to just below this helps with sync issues).

    These settings should reduce somewhat the load on the system without too powerful a graphics quality hit, but unfortunately as that card isn't really a gaming-centric one the games performance is going to be limited somewhat to what options that card can support and support well.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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