Well, I used the quicker download bit, so I could play while it was downloading last night, all fine and good then. I was even able to log off and on several times throughout the day. When the game finally got to the point it was downloading "Default", I decided to go ahead and go to bed, since I had to work. I get home, decide to play some D&D Online, and what do I find?
I have absolutely no idea why this is, I had no problems at all yesterday. Never even experienced lag. Hopefully someone here can help me. I thought I should maybe re-install the game, but that's going to be a major pain in the ass if I end up doing that. I'll do it if I must, but only as a last resort.
Thanks in advance for any and all help.
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Thread: Can't get the game to start.
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09-10-2009, 04:06 PM #1Community Member
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- Sep 2009
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- 3
Can't get the game to start.
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09-11-2009, 02:38 PM #2Customer Service Representative
- Join Date
- Mar 2008
- Posts
- 87
That might be .Net related but did you install via Turbine Download Manager or the large "full" download?
If TDM try running the "Validate & Repair" from the options menu.
If it keeps up definitely open a support request though.Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
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09-13-2009, 12:29 AM #3Community Member
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- Sep 2009
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- 3
Validate and repair fixed it. =) Thanks, and sorry for the late reply.
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