Hello,
I have been having issues with both LotRO and DDO trying to get into the games. I log in and my screen starts loading the game but before it gets to the first splash screen for both of them the client just stops responding and locks up. I have uninstalled and reinstalled both clients multiple times and even went as far as turning the firewalls off to see if that will help. Unfortunately, no. I would greatly appreciate some technical assistance with this issue as I would really like to play both games. Thank you.
Results 1 to 3 of 3
Thread: Game Keeps Locking Up
-
09-10-2009, 11:25 AM #1Community Member
- Join Date
- Jul 2009
- Posts
- 0
Game Keeps Locking Up
-
09-10-2009, 08:03 PM #2Community Member
- Join Date
- Jul 2009
- Posts
- 0
/bump. A little help please.
-
09-11-2009, 12:14 PM #3Customer Service Representative
- Join Date
- Mar 2008
- Posts
- 87
Post your dxdiag when you get a chance (how to steps are in the "how to get help.." sticky linked in my sig)
Also if you have "Turbine Download Mananer" (TDM) installed try running the "Validate & Repair" from the options menu.Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
Reply With Quote
