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  1. #1
    Community Member creepy61's Avatar
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    Sep 2009
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    Default DDO and TDM with Lotro problems

    After downloading DDO Full game part it started to download Lotro and now tells me it needs repairing. After Booting Lotro MOM i now need download the Full Game again. I checked the Lotro website and cannot see any content or updates. If this a big how can i fix this as really spend another 3hrs download the whole Lotro MoM client again.

  2. #2
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    Default

    dunno, I need help myself and have no experience, but i would if its possible to cancel the download later, start downloading now in case it takes more than 3 hours to figure it out.

  3. #3
    Community Member creepy61's Avatar
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    **** annoying with no response from anyone. If i need to re-download Lotro MOM i will just forget about it and stop playing Lotro.

  4. #4
    Community Member creepy61's Avatar
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    Whatever happened made things worse for Lotro. The TDM started up in the background and now i have re-install 6038 files. So i removed the TDM via add/remove in windows. Seems my net connection is now more quieter too.

    Must be a setting in Lotro config somewhere i can change i really do not want to re-setup 6038 files.

  5. #5
    Community Member creepy61's Avatar
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    Seems on the Lotro forums some players are having the same problems. Anyone having problems with their Lotro install and the TDM.

  6. #6
    Customer Service Representative Mirthgar's Avatar
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    Mar 2008
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    When TDM is installed onto a system with Lotro already there it does run a quick validate & repair and may get a few files, there is a known fairly rare issue though where it doesn't display the "Play" button for Lotro on the TDM screen but you should be able to launch it via the menu when you right-click the "Turbine" icon near the clock.

    If it keeps up though definitely open a support request.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  7. #7
    Community Member creepy61's Avatar
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    Unhappy

    It gets stuck on the Lotro game update it tries to download 6038 files. I noticed they seem to be the High-res CLient where the version i had was a standard version.

    I have deleted the TDM and noticed even my net activity is now silent ,not always downloading as before.

  8. #8
    Community Member creepy61's Avatar
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    Smile

    After posting this message i tried to fix the problem myself and it worked.

    What i did was delete 2 files in the Lotro Folder ; turbineservices.cfg and Client_Highres.dat .

    After doing this i booted up Lotro and all patching has stopped and the game now runs perfect.
    The TDM must have presumed that Lotro needed the High res files and started patching hence the repair status. When i stopped it Lotro Game thought the file was damaged and started to download it again.

    So this problem must only affect users with standard version of Lotro client.

  9. #9
    Community Member
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    Sep 2009
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    Post In game problem

    hi, I installed the normal version of ddo and for some reason every time i go into a dungeon i can play for about 5 minutes and then i start super glitching and i can hear if i click to swing my weapon and i can hear all sound but my person is frozen whole screen freezez but my charecter "flashes" ive repaired program multiple times because something comes up saying that it may not have installed correctly, so it reistalls and repairs but still does it, only in dungeons never in towns or wilderness

  10. #10
    Community Member Gunthor329's Avatar
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    Jul 2009
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    Quote Originally Posted by undeadguy107 View Post
    hi, I installed the normal version of ddo and for some reason every time i go into a dungeon i can play for about 5 minutes and then i start super glitching and i can hear if i click to swing my weapon and i can hear all sound but my person is frozen whole screen freezez but my charecter "flashes" ive repaired program multiple times because something comes up saying that it may not have installed correctly, so it reistalls and repairs but still does it, only in dungeons never in towns or wilderness
    You should start your own thread to ask a new question. It could get missed here.

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