Quote Originally Posted by kirsdarker View Post
Ok i had the same problem i am on virgin using firefox. Signed up on my phone which is on o2 with no problems so it seems to be a problem with virgin.
Quote Originally Posted by Lienna View Post
I'll confirm this too, tried to get an account using virgin media internt and it repeatedly failed with the same error as said here.

Went outside my house and stood in the drive where I can get into the unprotected network from 2 doors down and I got signed up with no problem.

Definaly seems to be a problem with Virgin ISP, so I suggest you find another connection to sign up from, the download seems to work fine on virgin though so no problems there.
I can further confirm this. I tried several methods to register my free account on a Virgin Media ISP, and all failed. I then went to my friends house who uses BT internet, and it worked perfectly. So its definatley an issue with Virgin, but once you create the account you are ok to manage it and play on Virgin internet.

Can't explain why, and I wouldnt advise actually contacting Virgin Media on this matter as I am sure they are unable to resolve it in any reasonable amount of time. If you have this problem, just use a friends computer with a different ISP or go to an internet cafe or something.