Your submission contained an error.

**Exildur01** · 09-10-2009, 08:08 AM

Originally Posted by kirsdarker

Ok i had the same problem i am on virgin using firefox. Signed up on my phone which is on o2 with no problems so it seems to be a problem with virgin.

Originally Posted by Lienna

I'll confirm this too, tried to get an account using virgin media internt and it repeatedly failed with the same error as said here.

Went outside my house and stood in the drive where I can get into the unprotected network from 2 doors down and I got signed up with no problem.

Definaly seems to be a problem with Virgin ISP, so I suggest you find another connection to sign up from, the download seems to work fine on virgin though so no problems there.

I can further confirm this. I tried several methods to register my free account on a Virgin Media ISP, and all failed. I then went to my friends house who uses BT internet, and it worked perfectly. So its definatley an issue with Virgin, but once you create the account you are ok to manage it and play on Virgin internet.

Can't explain why, and I wouldnt advise actually contacting Virgin Media on this matter as I am sure they are unable to resolve it in any reasonable amount of time. If you have this problem, just use a friends computer with a different ISP or go to an internet cafe or something.

**animusu** · 09-10-2009, 10:40 AM

After 10 or more tries, I managed to get it under an US proxy. I don't know why, but I got the impression that the site was IP blocked for those outside of USA, or NA especially.

ADD: tried proxy-less again and got "Your submission contained an error. Please try again. Code: #FTxACLV3BUY". So this really is an IP block issue. Now (I am not sure if this is against the rules, if yes, please remove the information) the proxy I used to register was 64.125.136.28 on port 80. Set this into your browser, and it should work (will load the page a bit slowly, but surely).

Good luck everyone, and a good game!

**stryder505** · 09-10-2009, 04:08 PM

I have the same problem, but the day I managed to register and few min later when I tried to register again I got error. Now I keep getting error and all my friends get the same error

(

**Marketroid** · 09-10-2009, 07:59 PM

It looks like some people's combination of IP address and other values are tripping up our anti-fraud/anti-gold farmer filters. Virgin Media in particular appears to be a problem ISP. We're looking into the issue and appreciate everyone's patience.

If you're being blocked by this issue and need assistance please follow the instructions above to get help from account support.

**Heramos** · 09-10-2009, 08:12 PM

My brother have the same problem...

i created my account after try a lot of time

but my brother try to create and the same problem...

=( we try, we try... but i give up sux

**Ygns57** · 09-11-2009, 02:46 AM

For players still getting this error, I'll add my data so they'll know to look for the solution.

Me and a friend had the same issue with our ISP: UPC/Astral in Romania. Managed to create my user just fine using my cell phone's internet connection from Orange.

**bigjonno** · 09-11-2009, 06:05 AM

Quick update. I was out and about earlier this morning and managed to sign up via a random wireless internet connection I picked up on my iPod touch. I hope that this issue gets sorted out so other people don't have to jump through the same hoops.

**orhanabi** · 09-11-2009, 10:06 AM

Hi from Turkey,

Me and 5 of my friends got the same problem. Some of us got thier accounts by thier friends over at US and some us tried lots of different IP programs to pass this "IP block" kind of issue. I'm sure there are thousands of computer gamers in Turkey who are ready to sign up but can not and since you need the same account to register in the forums, can not tell about this issue.

So this is not an issue with "some" ISP's over at US. Whole Turkey is getting an IP block and who knows how many others are. FYI.

Thanks.

**lexrem** · 09-11-2009, 05:45 PM

Same situation from Ukraine. Can't create account to my wife.
"Your submission contained an error. Please try again."
My old free account (created 5-6 month early) worked fine.

By the way, same situation in LOTRO: https://trial.turbine.com/lotro.php

**intouchwithnature** · 09-13-2009, 06:11 PM

day 5 and the problem still persists.
after then 9th i couldn't create an account. after countless tries i finaly succeded to create one on the 11th. 6 of my friends who are d&d inthusiasts want to join in as well but can not create accounts. only one of them succeded on the same day i got my account. after that lucky shot we've tried in every way to create accounts for our friends but still got the error. this is not a small issue is all im saying.

**OpLusX** · 09-13-2009, 11:29 PM

Great , look at this i met before. And it also contained " Your submission contained an error. Please try again. Code: #FTxR98DB9XN " but more , at the top of the page it says

Notice: Undefined index: timerequest in /www/_packages/billing/trialaccount/1.1/trialaccount.pkg.php on line 426

Notice: Undefined index: timeresponse in /www/_packages/billing/trialaccount/1.1/trialaccount.pkg.php on line 427

Notice: Undefined index: username in /www/_packages/billing/trialaccount/1.1/trialaccount.pkg.php on line 428

Notice: Undefined index: csid in /www/_packages/billing/trialaccount/1.1/trialaccount.pkg.php on line 430

Notice: Undefined index: product_code in /www/_packages/billing/trialaccount/1.1/trialaccount.pkg.php on line 432

Notice: Undefined index: email in /www/_packages/billing/trialaccount/1.1/trialaccount.pkg.php on line 433

**Suprabond** · 09-14-2009, 12:58 AM

is this ever being fixed?
i created my account by mirale, now im trying to make an account for my wife.. with millions of diferents IPs, asking 10 diferent from diferent countries, all with the same error..
Using IE7..

tho i created mine using Google Chrome, i remember geting that erronr once or twice, i dont know what i changed to get the account the next day, but now its jsut not working.. for anyone i know

**Fraqde** · 09-14-2009, 05:44 AM

Hi i had the same problem and i managed to register using http://hide-me-now.com/ so you should try it maybe it will work for you to.

**Mithrandirr** · 09-14-2009, 06:43 AM

Originally Posted by Fraqde

Hi i had the same problem and i managed to register using http://hide-me-now.com/ so you should try it maybe it will work for you to.

After a whole weekend trying to create the account, this worked to me !!! =D

Thanks man !!

**OpLusX** · 09-14-2009, 07:30 AM

Originally Posted by Mithrandirr

After a whole weekend trying to create the account, this worked to me !!! =D

Thanks man !!

WOOPS . thanks .

**Windraven** · 09-14-2009, 07:31 AM

Originally Posted by Fraqde

Hi i had the same problem and i managed to register using http://hide-me-now.com/ so you should try it maybe it will work for you to.

Also worked for me from Virgin Media ISP in UK. Many thanks I was going round in circles!

**Suprabond** · 09-14-2009, 09:25 AM

I tryed that.. but did'nt work either..

**Suprabond** · 09-14-2009, 11:22 AM

i tryed with all the proxies that exists in the internet preety much.. even using remote consoles on diferent countries, including 4 on USA..

It seems the page is broken and noone is saying anything?

**Victorie** · 09-14-2009, 02:08 PM

If you're still having issues, please check this post.

**nemanja23** · 09-15-2009, 05:04 PM

Originally Posted by Fraqde

Hi i had the same problem and i managed to register using http://hide-me-now.com/ so you should try it maybe it will work for you to.

How do i exactly use this program ??? :S

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