I have been a long term player - almost 3 years.
I am trying to add an account for my son.
Ive followed all the instructions, downloaded and no where can I find a product key.
Every question and road block takes me to the same circular string of sites - which is annoying beyond belief.
This is extremely frustrating for such a simple task.
Help
Even the help strings don't recognize 'second account' or 'additional account' or 'multiple account' - and those that do take you right back to: - you got it input your product key.
'Don't have one? click here - which takes you to the download site, which I've done, and still, no product key.
I'm sure there is a simple solution, but the fact that it eludes an experienced player is surely costing you new subscribers.