Store hot key

[Pwesiela]

Posting here because I can't find a "store" thread.

I reported this in Beta, but evidently it was another one of those bugs that never got fixed.

The store has a default hotkey of ctrl + s. The left ctrl also happens to be my push to talk for vent. As such, whenever I run backwards while talking in vent, the store pops up. Now, I think to myself, guess I'll need to change the key binding for the store. So I do, changing it to ctrl + b. Relog the game and guess what? Yup, it's still ctrl +b, but ctrl +s has added itself back onto the key binding. So I put in ctrl + b and a secondary hotkey of ctrl +y. Relog, and guess what. Yup, it's back to being ctrl +s.

What's up with this Turbine? Can't have the store on anything other than ctrl +s?

Fix please. I like my hot keys staying the way I want them to be, and not deciding they know more than me about how I want to organize myself.

Thanks.

[captain1z]

sorry didnt read the op b4 posting....nvm

[Pwesiela]

sorry didnt read the op b4 posting....nvm

[Tickler]

Yep, I'm having the exact same issue. Lets get this fixed Turbine.

[Finthis]

Hi Pwesiela -- We did devote some time to investigating this bug in beta, but could not find any root cause for it. Also, we could not reproduce the bug locally. I don't think it has anything to do with the store in particular...could you attempt to set other keymappings within game, quit, log back in, and see if they have been saved? I suspect this has something to do with permissions on the keymap file -- you make the changes in game, but are not allowed to save the file, so they are reverted when you log back in. It sounds like you have changed your keymappings in the past and they have stuck though, which is why this problem seems especially strange.

Things you (and others experiencing this problem) could do to help:
* See if you can change other keymappings successfully
* Check your ddo.keymap and userpreferences.ini file, which should be located in documents and settings\(username)\My Documents\Dungeons and Dragons Online -- are they read only? Do you have permissions to write to them?

Thanks!

[Bogenbroom]

I just experimented with this a smidge, as I use cntl as my push-to-talk button. I can remap fine, and it works great as long as I am in game. However if I quit and log back in then...

- If I only have a primary mapping cntl-S will be added back in as an alternate mapping (and yes, I did clear first,) or
- If both primary and secondary are filled, that will still be as I left them, but cntl-S *still* opens the store.

Then I tried remapping my help key from "H" to "?" (or shift-/) and that worked entirely as expected. Logged out and back in and "?" and only "?" got me the help menu.

Hope that helps.

[tihocan]

Check in the keymap file and see if you can manually edit it, then launch the game (might still revert it back, but it's worth a try).

[riexau]

I'm having the same problem with my push to talk keybind. it's stuck on F and there's no way to get it off.

Whenever I relog, it gets put back. I've done it both in game and manually in the keybind file.

Only thing I haven't tried is changing it out of game and making the keybind file to read only...

[Hafeal]

I recently loaded vent and made the left ctrl key my vent key as well; I had no problem mapping it or it staying that way. I had no problem with DDO Store re-mapping either. In fact, I have re-mapped keys several times in order to figure out what I like best.

[Missing_Minds]

I had an issue VERY simliar to this. Mouse Camera however.

No amount of working n the key binding would actually change it. Heck, it was even reporting the correct keys in the UI, but that is not what was actually working.

Luckly I had some old key files in backup that I tend to make monthly.

After doing a comparison, I was able to manually fix it. There is a bug in their UI keyfile storage, and I did report it with a LOT of data. I'm a bit bummed they didn't fix it. I mean it shouldn't be that difficult to figure out key binds and write them to a file.

Any who, post your keyfile. We can probably figure out which line/s got not corrected and tell you how to fix it.

[Gemini_II]

I have this same issue but with different keymapping. I set my PTT button to "V" and I can successfully map it in the options menu, but whenever I relog, the default of "F" re-appears, no matter how many time I clear it.

What it looks like is that the defaults are getting appended to our keymap settings upon login. Last time I played around I cleared all PTT binds and just set it to V. On relog V was secondary and F was back to primary.

[Pwesiela]

Hi Pwesiela -- We did devote some time to investigating this bug in beta, but could not find any root cause for it. Also, we could not reproduce the bug locally. I don't think it has anything to do with the store in particular...could you attempt to set other keymappings within game, quit, log back in, and see if they have been saved? I suspect this has something to do with permissions on the keymap file -- you make the changes in game, but are not allowed to save the file, so they are reverted when you log back in. It sounds like you have changed your keymappings in the past and they have stuck though, which is why this problem seems especially strange.

Things you (and others experiencing this problem) could do to help:
* See if you can change other keymappings successfully
* Check your ddo.keymap and userpreferences.ini file, which should be located in documents and settings\(username)\My Documents\Dungeons and Dragons Online -- are they read only? Do you have permissions to write to them?

Thanks!

I'll take a look at these later tonight when I have some time and let you know what I find.

[riexau]

I have this same issue but with different keymapping. I set my PTT button to "V" and I can successfully map it in the options menu, but whenever I relog, the default of "F" re-appears, no matter how many time I clear it.

What it looks like is that the defaults are getting appended to our keymap settings upon login. Last time I played around I cleared all PTT binds and just set it to V. On relog V was secondary and F was back to primary.

Yep, and making the keymap file read only doesn't help

This was definately not the case pre-mod9.

[Pwesiela]

I'll take a look at these later tonight when I have some time and let you know what I find.

OK, I took a look. Neither of the two you suggested did anything. The store still reverts while all other mappings remain the same. Even if I change them to something else. Additionally, adding new key maps also held (added some for spells on my cleric for easier access). Both the user interface and key mapping files are set to be written on. I'm not sure what's going on here, but it's annoying.

[tinyelvis]

I didnt read thru whole thread but Just want to say a big,

DITO

Small annoying problem to have to reset keymap every time I log in.

[smithers]

I've died twice now as a result of this.

For me, Ctrl is "block", and with my mappings getting overwritten each session, any time I try to tumble back out of combat I see "DDO Store" trying to sell me a rez cake lol.

[Archguru]

Also having the same issue.

Single bind and double binds still revert to ctrl-s.

[Braegan]

Same issue here, likewise none of the above suggestions worked.

[Rantanplan]

Same Issue here in DDO:U and DDO EU, you can´t change push-to-talk auttotargeting and mouselook.

[Strakeln]

* See if you can change other keymappings successfully

I have been able to do so all over the place. In fact, my re-mapping for the DDO store saves correctly... the problem is that "ctrl+s" gets auto-remapped back in every time I log.

Actually, now that I think about it, I'm pretty sure it's only upon launch, not log.

* Check your ddo.keymap and userpreferences.ini file, which should be located in documents and settings\(username)\My Documents\Dungeons and Dragons Online -- are they read only? Do you have permissions to write to them?

I have write permission.

Of note: after installing DDO:EU, I copied my old keymap file over the freshly installed one. Presumably, logging on causes updates to this file (otherwise, how would things like "DDO store" show up in there, when they weren't there before). Might this relate to the issue? This also might explain why some see the problem and some have no problem. Off the top of my head, here's an example scenario:

1) ddo.keymap has a version identifier in it (again, this is an example, not sure if this is true)

2) Launcher checks the version of the file, and if not the current version, adds in new fields/deletes old fields/copies settings from deprecated options to their new equivalent.

3) Launcher fails to update the version number of ddo.keymap before closing the file.

4) User removes "ctrl+s" in-game

5) Next time game is launched, step #2 occurs again.

You know what? I bet this is really close to what is happening. On my one computer where I have repeatedly remapped this, every time I launch (from the taskbar) for the 1st time in an evening, I get some kind of "unable to update" or "update failed" message. Re-launching (from scratch) fixes the problem, and I notice that it is taking extra time at the "examine programs" checkmark.

...but on my other computer, where I do not remap the store hotkey, I never see this problem.

I'll see what happens if I remap the keys on the other computer. I betcha the problem is pretty similar to my example, though.