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  1. #1
    Community Member marcosoneghett's Avatar
    Join Date
    Dec 2006
    Posts
    166

    Default Cannot even log in the game. Error message

    Hey everyone,

    Im a returning player and just updated my client. As the client finished the update i tried to log in and it just crashed.

    It gave me the following message:

    Code:
    Contents of log file C:\Documents and Settings\Robert\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128964569689843750.log
    ---------------------------------------------------------------------
    Launcher execution begins: 03/09/2009 1:09:28 PM 03/09/2009 1:09:28 PM
    Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker 03/09/2009 1:09:28 PM
    Administrator: True 03/09/2009 1:09:29 PM
    UAC enabled: False 03/09/2009 1:09:29 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 03/09/2009 1:09:29 PM
     
    NHN: Initializing NHN authentication 03/09/2009 1:09:29 PM
    Read user settings file. 03/09/2009 1:09:29 PM
    Installed resources: 03/09/2009 1:09:29 PM
    en en English "Select a Language" 03/09/2009 1:09:29 PM
    03/09/2009 1:09:30 PM
    Target culture: "en-US" 03/09/2009 1:09:30 PM
    Looking for resources in "en-US" 03/09/2009 1:09:30 PM
    Looking for resources in "en-GB" 03/09/2009 1:09:30 PM
    Looking for resources in "en" 03/09/2009 1:09:30 PM
    Final resource culture: "en" 03/09/2009 1:09:30 PM
    03/09/2009 1:09:30 PM
    Resources library: 03/09/2009 1:09:30 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 03/09/2009 1:09:30 PM
    FileVersion: 1.5.3461.20246 03/09/2009 1:09:30 PM
    AssemblyVersion: 1.5.3461.20246 03/09/2009 1:09:30 PM
    BuildTime: 23/06/2009 11:14:52 AM E. South America Standard Time 03/09/2009 1:09:30 PM
    03/09/2009 1:09:30 PM
    ConfigurationSettings.AppSettings: 03/09/2009 1:09:30 PM
    Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 03/09/2009 1:09:30 PM
    DataCenter.GameName=DDO 03/09/2009 1:09:30 PM
    DataCenter.DefaultCenter=DDO 03/09/2009 1:09:30 PM
    Product.DocumentFolder=Dungeons and Dragons Online 03/09/2009 1:09:30 PM
    Launcher.DocumentFolder=Launcher 03/09/2009 1:09:30 PM
    03/09/2009 1:09:30 PM
    Enter LoadPrivateFonts 03/09/2009 1:09:30 PM
    FontFamily "Masoch Dirach" loaded. 03/09/2009 1:09:30 PM
    Exit LoadPrivateFonts 03/09/2009 1:09:30 PM
    Trying to load splash screen from the local directory... 03/09/2009 1:09:32 PM
    No local splash screen image found. 03/09/2009 1:09:32 PM
    03/09/2009 1:09:32 PM
    --------------------------------------------------------------------------------------------------- 03/09/2009 1:09:32 PM
    System Information 03/09/2009 1:09:32 PM
    --------------------------------------------------------------------------------------------------- 03/09/2009 1:09:32 PM
    Operating System: Microsoft Windows XP Home Edition (5.1.2600, Build 2600) Service Pack 2 03/09/2009 1:09:40 PM
    Language: English (United States) 03/09/2009 1:09:40 PM
    System Manufacturer: Hewlett-Packard 03/09/2009 1:09:41 PM
    System Model: Presario V5000 (ET827UA#ABL) 03/09/2009 1:09:41 PM
    BIOS: Ver 1.00PARTTBL 03/09/2009 1:09:41 PM
    Processor: AuthenticAMD x86 Family 15 Model 44 Stepping 2 (1.79GHz) 03/09/2009 1:09:41 PM
    Memory: 382MB RAM 03/09/2009 1:09:41 PM
    Page File: 538MB used, 381MB available 03/09/2009 1:09:42 PM
    Cipher strength: Min=40-bit, Max=128-bit 03/09/2009 1:09:42 PM
    .NET CLR version: 1.1.4322.2407 () 03/09/2009 1:09:42 PM
    Default Proxy Address: 03/09/2009 1:09:42 PM
    BypassProxyOnLocal: False 03/09/2009 1:09:42 PM
    BypassList: 03/09/2009 1:09:42 PM
    --------------------------------------------------------------------------------------------------- 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    Initialization status: "Logging module version data" 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    Assemblies: 03/09/2009 1:09:42 PM
    ModuleName: TurbineLauncher.exe 03/09/2009 1:09:42 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 03/09/2009 1:09:42 PM
    Comments: (RELEASE) Launches Turbine MMORPGs. 03/09/2009 1:09:42 PM
    FileVersion: 1.5.0.24 03/09/2009 1:09:42 PM
    AssemblyVersion: 1.5.3461.20293 03/09/2009 1:09:42 PM
    BuildTime: 23/06/2009 11:16:26 AM E. South America Standard Time 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 03/09/2009 1:09:42 PM
    Comments: (RELEASE) New versions of controls which properly support background images and colors. 03/09/2009 1:09:42 PM
    FileVersion: 1.5.0.24 03/09/2009 1:09:42 PM
    AssemblyVersion: 1.5.3461.20240 03/09/2009 1:09:42 PM
    BuildTime: 23/06/2009 11:14:40 AM E. South America Standard Time 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    Libraries: 03/09/2009 1:09:42 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 03/09/2009 1:09:42 PM
    FileVersion: 1.1.0.0 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 03/09/2009 1:09:42 PM
    FileVersion: 1.0.0.0 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 03/09/2009 1:09:42 PM
    FileVersion: 1.1.0.0 03/09/2009 1:09:42 PM
    03/09/2009 1:09:42 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 03/09/2009 1:09:43 PM
    FileVersion: 01,05,02,08001 03/09/2009 1:09:43 PM
    03/09/2009 1:09:43 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 03/09/2009 1:09:43 PM
    FileVersion: 1, 5, 0, 15 03/09/2009 1:09:43 PM
    03/09/2009 1:09:43 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 03/09/2009 1:09:43 PM
    FileVersion: 1, 5, 0, 15 03/09/2009 1:09:43 PM
    03/09/2009 1:09:43 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 03/09/2009 1:09:43 PM
    FileVersion: 01,05,02,08000 03/09/2009 1:09:43 PM
    03/09/2009 1:09:43 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 03/09/2009 1:09:43 PM
    FileVersion: 1.7.5.3 03/09/2009 1:09:43 PM
    03/09/2009 1:09:43 PM
    FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 03/09/2009 1:09:44 PM
    FileVersion: 1.2.3 03/09/2009 1:09:44 PM
    03/09/2009 1:09:44 PM
    FileName: C:\WINDOWS\system32\schannel.dll 03/09/2009 1:09:44 PM
    FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 03/09/2009 1:09:44 PM
    03/09/2009 1:09:44 PM
    03/09/2009 1:09:44 PM
    Initialization status: "Registering update wrapper" 03/09/2009 1:09:44 PM
    Initialization status: "Constructing data center browser" 03/09/2009 1:09:44 PM
    Initialization status: "Constructing alert service" 03/09/2009 1:09:48 PM
    Initialization status: "Constructing configuration service" 03/09/2009 1:09:48 PM
    Initialization status: "Constructing authentication service" 03/09/2009 1:09:48 PM
    Initialization status: "Constructing update service" 03/09/2009 1:09:48 PM
    Initialization status: "Constructing UI manager" 03/09/2009 1:09:48 PM
    Initialization status: "Constructing phase engine" 03/09/2009 1:09:48 PM
    autoPatchTimer interval: 14400000 03/09/2009 1:09:48 PM
    Initialization status: "Getting data centers" 03/09/2009 1:09:48 PM
    Current Data Center: DDO 03/09/2009 1:09:50 PM
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 03/09/2009 1:09:50 PM
    03/09/2009 1:09:50 PM
    World status servers: 03/09/2009 1:09:50 PM
    Sarlona @ http://status.turbine.com/serverinfo...74.201.103.201 03/09/2009 1:09:50 PM
    Khyber @ http://status.turbine.com/serverinfo...74.201.103.141 03/09/2009 1:09:50 PM
    Cannith @ http://status.turbine.com/serverinfo...=74.201.106.11 03/09/2009 1:09:50 PM
    Argonnessen @ http://status.turbine.com/serverinfo...74.201.103.161 03/09/2009 1:09:50 PM
    Ghallanda @ http://status.turbine.com/serverinfo...74.201.103.171 03/09/2009 1:09:50 PM
    Thelanis @ http://status.turbine.com/serverinfo...74.201.103.182 03/09/2009 1:09:50 PM
    03/09/2009 1:09:50 PM
    Initialization status: "Getting remote configuration" 03/09/2009 1:09:50 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 03/09/2009 1:09:50 PM
    Configuration.AppSettings: 03/09/2009 1:09:51 PM
    LauncherConfig.DateTime=04/19/07 12:00 PM 03/09/2009 1:09:51 PM
    LauncherConfig.RefreshFrequency=15 03/09/2009 1:09:51 PM
    GameName=DDO 03/09/2009 1:09:51 PM
    Patching.ProductCode=DDO 03/09/2009 1:09:51 PM
    GameClient.Filename=dndclient.exe 03/09/2009 1:09:51 PM
    GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 03/09/2009 1:09:51 PM
    GameClient.ResetGraphicsArg= --safe 03/09/2009 1:09:51 PM
    GameClient.AlwaysPatchHighRes=true 03/09/2009 1:09:51 PM
    GameClient.HighResPatchArg= --HighResOutOfDate 03/09/2009 1:09:51 PM
    GameClient.RequiredVersion=0 03/09/2009 1:09:51 PM
    GameClient.ForwardVersion=0 03/09/2009 1:09:51 PM
    URL.UpdateDownload=http://downloads.turbine.com 03/09/2009 1:09:51 PM
    Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 03/09/2009 1:09:51 PM
    URL.Support=http://www.ddo.com/support/ 03/09/2009 1:09:51 PM
    URL.Home=http://www.ddo.com 03/09/2009 1:09:51 PM
    URL.Community=http://www.ddo.com 03/09/2009 1:09:51 PM
    URL.Account=https://myaccount.turbine.com 03/09/2009 1:09:51 PM
    URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 03/09/2009 1:09:51 PM
    URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 03/09/2009 1:09:51 PM
    URL.Account.Post=https://myaccount.turbine.com/?page_id=29 03/09/2009 1:09:51 PM
    Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 03/09/2009 1:09:51 PM
    Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 03/09/2009 1:09:51 PM
    Activate.Account.BuyNow=true 03/09/2009 1:09:51 PM
    Threshold.Account.DaysLeft=35 03/09/2009 1:09:51 PM
    Activate.Account.DaysLeft=true 03/09/2009 1:09:51 PM
    LauncherConfig.SubscriptionRefreshFrequency=60 03/09/2009 1:09:51 PM
    Subscription.FreeToPlay=true 03/09/2009 1:09:51 PM
    URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 03/09/2009 1:09:51 PM
    URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 03/09/2009 1:09:51 PM
    URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 03/09/2009 1:09:51 PM
    URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 03/09/2009 1:09:51 PM
    URL.LogoButton1=http://www.atari.com 03/09/2009 1:09:51 PM
    URL.LogoButton2=http://www.hasbro.com 03/09/2009 1:09:51 PM
    URL.LogoButton3=http://www.wizards.com 03/09/2009 1:09:51 PM
    URL.LogoButton4=http://www.turbine.com 03/09/2009 1:09:51 PM
    WorldUpdateRate=1 03/09/2009 1:09:51 PM
    PatchWindow=30 03/09/2009 1:09:51 PM
    PatchConnectRetryInterval=1 03/09/2009 1:09:51 PM
    DisablePatch=false 03/09/2009 1:09:51 PM
    EmailAddress.Errors=LauncherErrors@turbine.com 03/09/2009 1:09:51 PM
    TrialTokenList=StormreachGuest 03/09/2009 1:09:51 PM
    URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 03/09/2009 1:09:51 PM
    Eula.en.FilePath=en\DDO Eula - Turbine.rtf 03/09/2009 1:09:51 PM
    URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 03/09/2009 1:09:51 PM
    URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 03/09/2009 1:09:51 PM
    WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php 03/09/2009 1:09:51 PM
    WorldQueue.TakeANumber.Parameters=command=TakeANumber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 03/09/2009 1:09:51 PM
    WorldQueue.LeaveQueue.Parameters=command=LeaveQueue&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 03/09/2009 1:09:51 PM
    WorldQueue.Threshold.WaitTimeMultiplier=1.00 03/09/2009 1:09:51 PM
    WorldQueue.Threshold.Medium=300 03/09/2009 1:09:51 PM
    WorldQueue.Threshold.Long=900 03/09/2009 1:09:51 PM
    WorldQueue.PollTimer=15 03/09/2009 1:09:51 PM
    03/09/2009 1:09:51 PM
    Initialization status: "Getting alerts and news" 03/09/2009 1:09:51 PM
    03/09/2009 1:09:51 PM
    Initialization status: "Opening main form" 03/09/2009 1:09:51 PM
    Transition to phase: InitControl 03/09/2009 1:09:54 PM
    Transition to phase: UpdaterSelectControl 03/09/2009 1:09:55 PM
    Update Option: Local Forward Version is newer than Remote ForwardVersion. 03/09/2009 1:09:56 PM
    Transition to phase: PrereqInstallControl 03/09/2009 1:09:56 PM
    Pre-requisite software NOT specified. Skipping... 03/09/2009 1:09:56 PM
    PrereqInstall Phase: Continue 03/09/2009 1:09:56 PM
    Transition to phase: PatchStatusControl 03/09/2009 1:09:56 PM
    Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 03/09/2009 1:09:56 PM
    Connect: Waiting 03/09/2009 1:09:57 PM
    Connect: Done 03/09/2009 1:09:58 PM
    Examine Programs: Waiting 03/09/2009 1:09:58 PM
    Examine Programs: Done 03/09/2009 1:10:03 PM
    Update Programs: Done 03/09/2009 1:10:03 PM
    Examine Game Data: Waiting 03/09/2009 1:10:03 PM
    03/09/2009 1:10:07 PM
    *** Update Error 03/09/2009 1:10:07 PM
    03/09/2009 1:10:07 PM
    An error occurred while updating the game. 
    For more details, click "Details". For support online, click "Help". [ERROR 40000] 03/09/2009 1:10:07 PM
    03/09/2009 1:10:07 PM
    System.Runtime.InteropServices.COMException (0x80010105): The server threw an exception.
    at PatchWrapper.CPatcherClass.UseTime()
    at com.turbine.launcher.Services.Patcher.UseTime() 03/09/2009 1:10:07 PM
    03/09/2009 1:10:07 PM
    Examine Game Data: Done 03/09/2009 1:10:09 PM
    Update Game Data: Done 03/09/2009 1:10:09 PM
    Disconnect: Done 03/09/2009 1:10:09 PM
    Patching complete. Peak throughput: 0.00 KB/sec 03/09/2009 1:10:09 PM
    Total downloaded file patch: 0 bytes 03/09/2009 1:10:09 PM
    Total downloaded dat patch: 0 bytes 03/09/2009 1:10:09 PM
    Raising PatchComplete event... 03/09/2009 1:10:09 PM
    Setting current version in registry... 03/09/2009 1:10:09 PM
    Game client applied version stored: 0 03/09/2009 1:10:09 PM
    Game client forward version stored: 0 03/09/2009 1:10:09 PM
    Transition to phase: AuthenticationControl 03/09/2009 1:10:09 PM
    The last played world is Thelanis 03/09/2009 1:10:09 PM
    Highres Dat is up to date. 03/09/2009 1:10:09 PM
    ...PatchComplete events finished 03/09/2009 1:10:09 PM
    ---------------------------------------------------------------------
    End of log file
    Last edited by Mirthgar; 09-03-2009 at 07:14 PM. Reason: added code tags
    Gallandha Main:Selano; Alts: Phaenre; Bonno; Khazad; Montolio * Thelanis Main: Syrrion; Alts: Kaled; Aylon * Khyber Main: Toylan; * Argonessen Main: Steelcaster; Alt: Syrrion * Sarlona Main: Bonno. and many others on all these servers.

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