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  1. #1
    Community Member
    Join Date
    Jul 2009
    Posts
    2

    Default DDO points and free and vip Account

    I bought some DDO points in beta, and I bought a box and I am on the free 30 day subscription right now, when i logged on I had the Trial account and My DDO accounts open.

    So, Will my chars transfer over to F2P when my 30 day trial is over or are P2P players on a separate accounts And What if I want my DDO points to goto my trial account? since they have been allocated to the f2p account
    Last edited by lava-mist2002; 09-01-2009 at 01:25 PM.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    It sounds like you may have 2 subscriptions on the same account.
    (Subscriptions = set of characters, account = login name).

    I'd recommend contacting the Account Management department for clarification and assistance.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member
    Join Date
    Jul 2009
    Posts
    2

    Default

    Well, is there anyway to transfer the DDO points I bought over to the Trial account?

  4. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    The Account Management department can assist with moving any points that are available to be moved. You can send them an email to request this update.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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