I am getting told that my clock needs to be set to the correct time....it is!
I am getting told that my clock needs to be set to the correct time....it is!
Also check the date and timezone settings as well.
Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
I have the same error.
I was unable to find a solution so far, can someone please point me in the right direction?
Here the full detail Log;
Certificate Information:
------------------------
Problem: 0x800B0101 (CERT_E_EXPIRED: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.)
Service Point:
Address: ................ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx
Connection Limit: ....... 2
Connection Name: ........ https
Current Connections: .... 1
Idle Since: ............. 1/2/2002 04:21:52
Max Idle Time: .......... 900000
X509 Certificate:
Cert Hash: .............. 66FEF0435A05A507DC2AE2A6AA88CF6336AE36ED
Effective Date: ......... 1/4/2009 16:00:00
Expiration Date: ........ 1/5/2010 15:59:59
Format: ................. X509
Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
Key Algorithm: .......... 1.2.840.113549.1.1.1
Key Algorithm Parameters: 0500
Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Drive, O="Turbine, INC", OU=Secure Link SSL Wildcard, CN=*.ddo.com
Public Key: ............. 30818902818100DC28EB124FE5453548288F95BE...
Raw Cert Data: .......... 308204F3308203DBA003020102021100AB318CA6...
Serial Number: .......... F9B9EABE321367EAF9E856D8A68C31AB00
Web Request:
Connection Group Name: ..
Content Length: ......... -1
Content Type: ........... text/xml; charset=utf-8
Method: ................. POST
Request Uri: ............ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx
Headers:
User-Agent = Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 1.1.4322.2032)
Content-Type = text/xml; charset=utf-8
SOAPAction = "http://www.turbine.com/SE/GLS/LoginAccount"
Check your systems Year setting:
Idle Since: ............. 1/2/2002 04:21:52
Knowledge Base | How to get help on the Tech Support forums | Common Tech Issues | Frequently Asked Questions
NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
Thanks for the quick response Mirthgar.
I updated my system clock and it works now!
Thanks!
Last edited by ZeThtb; 09-17-2009 at 05:54 PM.
Certificate Information:
------------------------
Problem: 0x800B0101 (CERT_E_EXPIRED: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.)
Service Point:
Address: ................ https://launcher.turbine.com/login_queue.php
Connection Limit: ....... 2
Connection Name: ........ https
Current Connections: .... 1
Idle Since: ............. 2009-11-03 10:01:00
Max Idle Time: .......... 100000
X509 Certificate:
Cert Hash: .............. DC8D901645042AA49336B7B15B2B8636A67DFA69
Effective Date: ......... 2009-11-04 16:00:00
Expiration Date: ........ 2010-12-05 15:59:59
Format: ................. X509
Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
Key Algorithm: .......... 1.2.840.113549.1.1.1
Key Algorithm Parameters: 0500
Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Driver, O="Turbine, INC", OU=Secure Link SSL Wildcard, OU=Secure Link SSL Wildcard, CN=*.turbine.com
Public Key: ............. 30818902818100DAE53B5FF291FAA6A08CF53211...
Raw Cert Data: .......... 308205333082041BA003020102021100E194917F...
Serial Number: .......... A391EEA19713272CFAFA40B27F9194E100
Web Request:
Connection Group Name: ..
Content Length: ......... 400
Content Type: ........... application/x-www-form-urlencoded
Method: ................. POST
Request Uri: ............ https://launcher.turbine.com/login_queue.php
Headers:
Content-Type = application/x-www-form-urlencoded
User-Agent = Turbine Launcher
_______________________
And what would you do about this kind of bug ?
I have good time i tried to chnge time zones, nothing works.
I have the same problem now time is right and will not log in?
What do you do?
Certificate Information:
------------------------
Problem: 0x800B0101 (CERT_E_EXPIRED: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.)
Service Point:
Address: ................ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx
Connection Limit: ....... 2
Connection Name: ........ https
Current Connections: .... 1
Idle Since: ............. 1/28/2010 12:59:09 AM
Max Idle Time: .......... 100000
X509 Certificate:
Cert Hash: .............. 66FEF0435A05A507DC2AE2A6AA88CF6336AE36ED
Effective Date: ......... 1/4/2009 4:00:00 PM
Expiration Date: ........ 1/5/2010 3:59:59 PM
Format: ................. X509
Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
Key Algorithm: .......... 1.2.840.113549.1.1.1
Key Algorithm Parameters: 0500
Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Drive, O="Turbine, INC", OU=Secure Link SSL Wildcard, CN=*.ddo.com
Public Key: ............. 30818902818100DC28EB124FE5453548288F95BE...
Raw Cert Data: .......... 308204F3308203DBA003020102021100AB318CA6...
Serial Number: .......... F9B9EABE321367EAF9E856D8A68C31AB00
Web Request:
Connection Group Name: ..
Content Length: ......... -1
Content Type: ........... text/xml; charset=utf-8
Method: ................. POST
Request Uri: ............ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx
Headers:
User-Agent = Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 1.1.4322.2443)
Content-Type = text/xml; charset=utf-8
SOAPAction = "http://www.turbine.com/SE/GLS/LoginAccount"
1/28/2010 12:59:17 AM
1/28/2010 12:59:17 AM
---------------------------------------------------------------------
End of log file
From what I can gather this is a X509 Certificate error, I have no idea what this means or how I can update it. Any clues?
Last edited by karashinji; 01-27-2010 at 12:00 PM.
yeah, look here: http://forums.ddo.com/showthread.php?p=2714537
Hopefully it won't last long
Thanks Octobyte, glad (and somehow not at the same time) that its not just me. Thanks for transferring me to the right forum for updates!