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Thread: Error 80001

  1. #1
    Community Member
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    Aug 2009
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    9

    Default Error 80001

    I am getting told that my clock needs to be set to the correct time....it is!

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
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    87

    Default

    Also check the date and timezone settings as well.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Community Member
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    Sep 2009
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    Default

    I have the same error.

    I was unable to find a solution so far, can someone please point me in the right direction?

    Here the full detail Log;

    Certificate Information:
    ------------------------

    Problem: 0x800B0101 (CERT_E_EXPIRED: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.)

    Service Point:
    Address: ................ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx
    Connection Limit: ....... 2
    Connection Name: ........ https
    Current Connections: .... 1
    Idle Since: ............. 1/2/2002 04:21:52
    Max Idle Time: .......... 900000

    X509 Certificate:
    Cert Hash: .............. 66FEF0435A05A507DC2AE2A6AA88CF6336AE36ED
    Effective Date: ......... 1/4/2009 16:00:00
    Expiration Date: ........ 1/5/2010 15:59:59
    Format: ................. X509
    Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
    Key Algorithm: .......... 1.2.840.113549.1.1.1
    Key Algorithm Parameters: 0500
    Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Drive, O="Turbine, INC", OU=Secure Link SSL Wildcard, CN=*.ddo.com
    Public Key: ............. 30818902818100DC28EB124FE5453548288F95BE...
    Raw Cert Data: .......... 308204F3308203DBA003020102021100AB318CA6...
    Serial Number: .......... F9B9EABE321367EAF9E856D8A68C31AB00

    Web Request:
    Connection Group Name: ..
    Content Length: ......... -1
    Content Type: ........... text/xml; charset=utf-8
    Method: ................. POST
    Request Uri: ............ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx

    Headers:
    User-Agent = Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 1.1.4322.2032)
    Content-Type = text/xml; charset=utf-8
    SOAPAction = "http://www.turbine.com/SE/GLS/LoginAccount"

  4. #4
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Check your systems Year setting:

    Idle Since: ............. 1/2/2002 04:21:52

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  5. #5
    Community Member
    Join Date
    Sep 2009
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    2

    Default

    Thanks for the quick response Mirthgar.

    I updated my system clock and it works now!

    Thanks!
    Last edited by ZeThtb; 09-17-2009 at 05:54 PM.

  6. #6
    Community Member
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    Nov 2009
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    1

    Default

    Certificate Information:
    ------------------------

    Problem: 0x800B0101 (CERT_E_EXPIRED: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.)

    Service Point:
    Address: ................ https://launcher.turbine.com/login_queue.php
    Connection Limit: ....... 2
    Connection Name: ........ https
    Current Connections: .... 1
    Idle Since: ............. 2009-11-03 10:01:00
    Max Idle Time: .......... 100000

    X509 Certificate:
    Cert Hash: .............. DC8D901645042AA49336B7B15B2B8636A67DFA69
    Effective Date: ......... 2009-11-04 16:00:00
    Expiration Date: ........ 2010-12-05 15:59:59
    Format: ................. X509
    Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
    Key Algorithm: .......... 1.2.840.113549.1.1.1
    Key Algorithm Parameters: 0500
    Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Driver, O="Turbine, INC", OU=Secure Link SSL Wildcard, OU=Secure Link SSL Wildcard, CN=*.turbine.com
    Public Key: ............. 30818902818100DAE53B5FF291FAA6A08CF53211...
    Raw Cert Data: .......... 308205333082041BA003020102021100E194917F...
    Serial Number: .......... A391EEA19713272CFAFA40B27F9194E100

    Web Request:
    Connection Group Name: ..
    Content Length: ......... 400
    Content Type: ........... application/x-www-form-urlencoded
    Method: ................. POST
    Request Uri: ............ https://launcher.turbine.com/login_queue.php

    Headers:
    Content-Type = application/x-www-form-urlencoded
    User-Agent = Turbine Launcher
    _______________________

    And what would you do about this kind of bug ?
    I have good time i tried to chnge time zones, nothing works.

  7. #7
    Community Member
    Join Date
    May 2006
    Posts
    2

    Default

    I have the same problem now time is right and will not log in?

    What do you do?

  8. #8
    Community Member
    Join Date
    Feb 2009
    Posts
    2

    Default X509 ceritificate

    Certificate Information:
    ------------------------

    Problem: 0x800B0101 (CERT_E_EXPIRED: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.)

    Service Point:
    Address: ................ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx
    Connection Limit: ....... 2
    Connection Name: ........ https
    Current Connections: .... 1
    Idle Since: ............. 1/28/2010 12:59:09 AM
    Max Idle Time: .......... 100000

    X509 Certificate:
    Cert Hash: .............. 66FEF0435A05A507DC2AE2A6AA88CF6336AE36ED
    Effective Date: ......... 1/4/2009 4:00:00 PM
    Expiration Date: ........ 1/5/2010 3:59:59 PM
    Format: ................. X509
    Issuer Name: ............ C=US, O=Network Solutions L.L.C., CN=Network Solutions Certificate Authority
    Key Algorithm: .......... 1.2.840.113549.1.1.1
    Key Algorithm Parameters: 0500
    Name: ................... C=US, PostalCode=02090, S=MA, L=Westwood, STREET=60 Glacier Drive, O="Turbine, INC", OU=Secure Link SSL Wildcard, CN=*.ddo.com
    Public Key: ............. 30818902818100DC28EB124FE5453548288F95BE...
    Raw Cert Data: .......... 308204F3308203DBA003020102021100AB318CA6...
    Serial Number: .......... F9B9EABE321367EAF9E856D8A68C31AB00

    Web Request:
    Connection Group Name: ..
    Content Length: ......... -1
    Content Type: ........... text/xml; charset=utf-8
    Method: ................. POST
    Request Uri: ............ https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx

    Headers:
    User-Agent = Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 1.1.4322.2443)
    Content-Type = text/xml; charset=utf-8
    SOAPAction = "http://www.turbine.com/SE/GLS/LoginAccount"
    1/28/2010 12:59:17 AM
    1/28/2010 12:59:17 AM
    ---------------------------------------------------------------------
    End of log file

    From what I can gather this is a X509 Certificate error, I have no idea what this means or how I can update it. Any clues?
    Last edited by karashinji; 01-27-2010 at 12:00 PM.

  9. #9
    Community Member
    Join Date
    Jan 2010
    Posts
    2

    Default

    Quote Originally Posted by karashinji View Post
    Contents of log file C:\Users\Owner\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\Launcher_129091130681560000.log
    ---------------------------------------------------------------------
    [SNIP]


    From what I can gather this is a X509 Certificate error, I have no idea what this means or how I can update it. Any clues?
    yeah, look here: http://forums.ddo.com/showthread.php?p=2714537

    Hopefully it won't last long

  10. #10
    Community Member
    Join Date
    Feb 2009
    Posts
    2

    Smile

    Thanks Octobyte, glad (and somehow not at the same time) that its not just me. Thanks for transferring me to the right forum for updates!

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