Turbine Customer Service that was GOOD

[S1gma]

Turbine folks have been taking a lot of hits lately, and I'm not sayin that all of it is wrong. But I try to make it a point in my life that if I'm going to open my mouth about something, I should do it in good times too, not just the bad.

Sunday night I found out I had a problem with a credit card and my account was deactivated. I won't go into the details, but I wanted to say that (after I finally was able to speak to someone on the phone) customer service rep Katie helped me out immediately, pleasantly, and without hesitation or any sort of trouble that I have come to expect from telephone support (in general) these days.

So, Thanks Katie from Turbine! You are a credit to the game.

[Victorie]

Thanks for the feedback S1gma. We appreciate all feedback on our support (and it's always nice to have positive comments). I'll certainly pass your thanks along to our Account Management department and Katie.

Glad to know you're all set and back in the game!